Vice President, Facilities Management

Navy Federal Credit Union•Vienna, VA

9h•Onsite

About The Position

The Vice President, Facilities Management leads Navy Federal’s enterprise Facilities Management function and sets strategy for safe, reliable, resilient, sustainable, and cost-effective facilities operations across major campuses, leased spaces, and non-branch office locations. The role oversees facilities operations, maintenance, capital planning, construction and project delivery, building systems performance, emergency readiness, sustainability, contract services, and long-term asset stewardship in support of business operations, team member experience, member service continuity, and enterprise growth. The position provides executive leadership for facilities and emergency management, including enterprise preparedness, incident coordination, crisis response planning, and facilities-related business continuity. It oversees capital and operating budgets, vendor and contractor performance, compliance, facilities data and technology, and the development of a high-performing team. The role is based at 820 Follin Lane, Vienna, Virginia, with hours Monday through Friday, 8:00 AM to 4:30 PM. Navy Federal’s four-campus portfolio includes approximately 3.64 million square feet and capacity for more than 18,000 team members and workstations across campuses in Vienna, Virginia; Winchester; Greater Pensacola; and San Diego.

Requirements

Bachelor’s degree in Facilities Management, Engineering, Construction Management, Architecture, Business Administration, Public Administration, or a related field, or an equivalent combination of training, education, and experience.
Significant experience leading large-scale facilities operations, campus operations, infrastructure management, construction/project delivery, capital planning, maintenance, or enterprise facility services.
Significant experience managing multi-site operations, large teams, complex budgets, contracted services, vendor relationships, regulatory requirements, and senior-level stakeholder relationships.
Advanced knowledge of facilities management, preventive maintenance, lifecycle asset management, building systems, construction project management, sustainability, emergency readiness, safety, environmental requirements, and regulatory compliance.
Advanced knowledge of mechanical, electrical, plumbing, fire/life safety, utilities, grounds, energy systems, building automation, and infrastructure supporting complex or mission-critical operations.
Advanced experience developing strategy, establishing governance, setting service standards, managing risk, leading enterprise initiatives, and influencing executive-level decisions.
Advanced experience managing capital and operating budgets, cost controls, resource allocation, financial forecasting, vendor economics, and investment recommendations.
Advanced skill in executive communication, relationship management, negotiation, leadership, coaching, decision-making, problem solving, change management, and conflict resolution.
Ability to exercise sound judgment, manage competing priorities, lead through ambiguity, and deliver results in a complex enterprise environment.

Nice To Haves

Master’s degree in a related discipline.
Certified Facility Manager (CFM), Facility Management Professional (FMP), Sustainability Facility Professional (SFP), LEED accreditation, Professional Engineer (PE), Project Management Professional (PMP), Certified Business Continuity Professional (CBCP), emergency management certification, or comparable industry credential.
Experience in financial services, regulated industries, large corporate campuses, geographically distributed portfolios, mission-critical environments, or 24/7 operations.
Experience with CAFM, CMMS, building automation systems, energy management systems, facility operations centers, dashboards, smart building technologies, and data-driven facilities optimization.

Responsibilities

Lead the enterprise Facilities Management strategy, operating model, governance structure, investment roadmap, and service standards in alignment with business objectives, risk posture, workplace priorities, and long-term growth plans.
Provide executive oversight for facilities operations, maintenance, lifecycle asset management, building systems performance, grounds, utilities, facility operations centers, and service delivery programs across enterprise locations.
Direct enterprise capital planning, prioritization, forecasting, and execution for facility modernization, infrastructure, renovations, campus improvements, and other facilities-related investments.
Oversee construction, renovation, and project delivery to ensure work is completed safely, on time, within budget, and aligned with operational, financial, sustainability, and business continuity objectives.
Advance emergency readiness, resiliency, reduced operations planning, incident response coordination, and facilities-related business continuity support for complex and 24/7 operational environments.
Provide executive leadership for the Emergency Management function, including preparedness, incident command coordination, crisis response planning, exercises, communications, regulatory readiness, and alignment with business continuity, security, risk, campus operations, and local emergency response partners.
Lead sustainability, energy management, environmental stewardship, utilities management, and building optimization strategies to improve performance, reduce operating costs, and support responsible asset management.
Oversee facility contract services, vendor and contractor performance, service-level expectations, quality assurance, contractor accountability, and partnerships with relevant internal functions.
Establish performance metrics, reporting practices, policies, procedures, and service standards to improve reliability, efficiency, compliance, customer service, risk management, and operational outcomes.
Use facility data, building technology, CAFM/CMMS platforms, energy management systems, dashboards, and related tools to guide decisions, identify trends, and optimize building performance.
Partner with internal leaders, business units, vendors, contractors, consultants, and public agencies to resolve complex issues and advance enterprise priorities.
Manage operating and capital budgets, resource allocation, cost controls, financial forecasting, contract economics, and investment recommendations.
Ensure compliance with applicable laws, regulations, building codes, environmental requirements, safety standards, emergency management expectations, vendor management requirements, and enterprise policies and procedures.
Lead, develop, mentor, and retain a high-performing team; promote safety, accountability, service, innovation, collaboration, continuous improvement, operational excellence, and team member experience.
Perform supervisory and managerial responsibilities, including hiring, performance management, coaching, development, compensation administration, and ensuring efficient operations.
Perform other duties as assigned.