Vice President, Digital Sales - Enterprise

TTEC Digital•Austin, TX

21h•Remote

About The Position

TTEC Digital is hiring a remote Vice President, Digital Sales to drive new-logo growth and account expansion across its portfolio of data, AI, cloud, CRM, and contact center solutions. The role focuses on creating opportunities, penetrating new enterprise accounts, building executive relationships, and closing transformational deals. The VP serves as a trusted advisor to senior business and technology leaders, connecting their priorities to TTEC Digital’s expertise and solutions from strategic partners including AWS, Google, Microsoft, Five9, NICE, Genesys, and Salesforce. The position owns the full sales cycle, from identifying and targeting accounts through prospecting, executive engagement, solution development, negotiation, and close. It develops territory and account strategies, creates qualified pipeline, positions TTEC Digital’s integrated portfolio, and coordinates internal teams, partners, and customer stakeholders through complex sales cycles. Success includes achieving new-logo bookings, revenue, pipeline, and activity targets while maintaining accurate opportunity plans and forecasts.

Requirements

10+ years of enterprise technology, SaaS, cloud, AI, CX, CCaaS, CRM, data, or professional services sales experience.
Demonstrated new-logo hunting track record, including personally originating and closing enterprise accounts.
Consistent success achieving or exceeding aggressive sales quotas.
Ability to create pipeline through self-generated prospecting, partner relationships, and account development.
Experience selling complex, transformational solutions with six- and seven-figure-plus deal potential.
Experience selling into Customer Experience, Contact Center, Customer Service, Digital, Technology, Data & AI, Sales, or Operations organizations.
Experience selling across one or more major ecosystems, including AWS, Google, Microsoft, NICE, Genesys, Salesforce, or comparable enterprise platforms.
Ability to lead with an integrated, platform-agnostic point of view and align partner technologies to each client’s environment and priorities.
Executive presence and ability to establish C-suite and senior business and technology relationships.
Strong consultative and value-selling skills, including the ability to create demand around solutions customers may not yet be actively evaluating.
Experience navigating complex enterprise buying processes and multi-stakeholder, multi-partner sales cycles.
Ability to independently develop territory and account strategies and prioritize high-value opportunities.
Strong competitive selling, negotiation, communication, and closing skills.

Responsibilities

Identify, prospect, penetrate, and close net-new enterprise accounts while expanding existing accounts.
Generate qualified pipeline through targeted prospecting, account mapping, executive outreach, partner ecosystems, events, and referrals.
Establish relationships with C-suite and senior decision-makers and create access to economic buyers.
Position TTEC Digital as a data and AI company for CX, with capabilities spanning cloud, CRM, contact center, analytics, automation, and managed services.
Connect customer challenges to solutions from AWS, Google, Microsoft, Five9, NICE, Genesys, Salesforce, and other strategic technology partners.
Orchestrate internal teams, partner stakeholders, and customer leaders through complex sales cycles.
Achieve new-logo bookings, revenue, pipeline, and activity targets.
Differentiate TTEC Digital and its partner-enabled solutions against CX, CCaaS, AI, cloud, CRM, and services competitors.
Maintain accurate pipeline, opportunity strategies, close plans, and forecasts.
Research and prioritize enterprise accounts based on data, AI, cloud, CRM, and contact center transformation potential.
Develop account-entry strategies and identify whitespace, buying centers, influencers, partner relationships, and economic buyers.
Conduct executive discovery to understand business priorities, CX challenges, data environments, technology ecosystems, and transformation initiatives.
Create and advance opportunities through prospecting, qualification, solution development, negotiation, and close.
Partner with solution architects, practice leaders, and partner teams on proposals, demonstrations, business cases, and executive presentations.
Maintain a healthy new-logo pipeline, progress pursuits, and maintain accurate forecasts.