Vice President, Chief of Staff

Zayo GroupDenver, CO

About The Position

The Chief of Staff serves as the CEO’s right hand, enabling focus, leverage, and effectiveness across the enterprise. This role drives CEO operating mechanisms, strengthens ELT cohesion and accountability, brings strong financial judgment to enterprise decision-making, and anticipates risks and opportunities. The Chief of Staff ensures the CEO’s leadership philosophy and Zayo’s culture are translated into consistent execution across the organization, resulting in faster decisions, stronger alignment, and improved enterprise outcomes. This is a high-impact leadership position, not an administrative role. It is designed for a proven, high-potential executive with strong business judgment, credibility with senior leaders, and the ability to operate seamlessly across strategy, execution, and influence. This VP-level role has significant visibility and enterprise influence and is intended as a 2–3 year developmental assignment, not a permanent position. It is designed as a proving ground for future senior executive roles, offering unmatched exposure to Board, investor, and enterprise decision-making.

Requirements

  • Exceptional judgment and ability to synthesize complexity into clear action.
  • Strong financial acumen with the ability to interpret financial results, understand value drivers, and connect enterprise decisions to financial outcomes.
  • Strong executive presence and credibility with senior leaders.
  • Highly organized, disciplined, and detail-oriented without losing the big picture.
  • Outstanding written and verbal communication skills.
  • Strong collaborator who builds trust quickly across functions.
  • Ability to operate with discretion and handle highly sensitive information.
  • Deep understanding of enterprise operations and leadership dynamics.
  • Strong grasp of operating mechanisms, governance, and executive cadence.
  • Solid understanding of the telecommunications industry and competitive landscape.
  • Prior experience operating at the ELT or near-ELT level.
  • Demonstrated success driving cross-enterprise initiatives or operating rhythms.
  • Experience working directly with or supporting C-suite leaders.
  • Bachelor’s degree required.
  • High energy, strong work ethic, and intellectual curiosity.
  • Comfort operating in ambiguity and navigating complex dynamics.
  • Confidence to challenge respectfully and influence without authority.
  • Willingness to hold peers accountable and drive resolution when alignment breaks down.
  • Outgoing, highly collaborative style with strong relationship-building capability.
  • Desire for a developmental assignment that accelerates readiness for future enterprise leadership roles.

Nice To Haves

  • Telecommunications or similarly complex, asset-intensive, regulated industry experience strongly preferred.
  • MBA or equivalent advanced degree preferred.

Responsibilities

  • Own and continuously improve the operating rhythm that enables effective leadership and execution.
  • Design, run, and evolve CEO operating mechanisms (ELT, SLT, Board, enterprise forums).
  • Ensure agendas, pre-reads, decisions, and follow-through are disciplined and outcome-oriented.
  • Own prioritization and decision frameworks across CEO forums.
  • Drive clarity on priorities, sequencing, ownership, and accountability.
  • Act as connective tissue between CEO priorities and enterprise execution.
  • Own design and visibility of CEO operating calendar (MS365).
  • Build an integrated, forward-looking enterprise cadence (vs. manual processes).
  • Own structure, quality, and execution of CEO and ELT performance scorecards.
  • Draft and maintain CEO scorecard tied to enterprise priorities.
  • Ensure alignment of ELT scorecards to company objectives.
  • Define KPIs, targets, and dashboards.
  • Drive monthly/quarterly performance tracking and reviews.
  • Identify performance gaps and ensure follow-through on corrective actions.
  • Serve as a trusted advisor helping the CEO focus on what matters most.
  • Anticipate CEO needs, risks, and decision points.
  • Pressure-test thinking, surface blind spots, provide candid counsel.
  • Support preparation for ELT, Board, investor, and external engagements.
  • Protect CEO time by filtering noise and elevating critical inputs.
  • Operate with discretion and strong judgment.
  • Strengthen ELT as a cohesive governing body.
  • Drive alignment, clarity of roles, and shared accountability.
  • Ensure decisions translate into execution with clear owners.
  • Surface and resolve breakdowns in ownership or collaboration.
  • Reinforce leadership norms and decision quality.
  • Extend CEO intent across the next leadership layer.
  • Represent CEO in SLT forums as needed.
  • Translate strategy into actionable priorities.
  • Ensure consistent messaging and interpretation across the organization.
  • Support leadership development and alignment.
  • Help the CEO see around corners and make better trade-offs.
  • Monitor enterprise risks, execution gaps, and talent implications.
  • Bring external market, industry, and peer insights.
  • Advise on sequencing of initiatives based on readiness.
  • Connect decisions to financial outcomes, capital allocation, and value creation.
  • Anchor leadership mechanisms and decisions to measurable outcomes.
  • Drive focus on profitable growth, operational efficiency, and value creation.
  • Ensure enterprise decisions reflect trade-offs across growth, cost, and capital.
  • Reinforce performance accountability across leadership forums.

Benefits

  • Excellent Health, Dental & Vision Insurance
  • Retirement 401(k) Savings Plan
  • Generous paid time off policy including paid parental leave
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