Vice President, Business Development

Instinct ScienceDoylestown, PA
$130,000 - $300,000Remote

About The Position

Instinct Science is a leader in veterinary innovation, offering a suite of tools including veterinary practice software (Instinct EMR), educational resources (Clinician's Brief), clinical decision support (Standards of Care & Plumb's), and an AI scribing platform (ScribbleVet). The company fosters a culture guided by U.C.A.R.E. values: speed, customer focus, and high standards with kindness. This is a fully remote, individual contributor sales role focused on managing and growing strategic relationships with large corporate veterinary organizations, PE-backed consolidators, and university teaching hospitals. The role requires a sophisticated, relationship-first approach to complex, multi-stakeholder deals and navigating long sales cycles. It is designed for someone who thrives in the market, engaging directly with customers to close significant deals, rather than building a team.

Requirements

  • 10+ years in a senior enterprise sales or business development role with a track record of closing large, complex, high-value deals through relationship-led selling.
  • Deep experience navigating enterprise or multi-site organizations with long sales cycles and executive-level buying committees.
  • Demonstrated ability to build credibility and present confidently at the CEO, CMO, CIO, CTO, and CFO level within large, complex organizations.
  • A genuine network within veterinary corporate groups, consolidators, or large multi-site organizations, or a demonstrated ability to build one quickly.
  • Comfortable and energized by in-person selling; sees travel, conferences, and face-to-face meetings as a competitive advantage.
  • An AI-first mindset; uses technology and AI tools to move faster, prioritize smarter, and operate with urgency.
  • Strong instincts for when to lead, when to collaborate, and how to bring the right people into the right conversation.
  • Exceptional executive presence and communication; builds trust and credibility quickly at every level of an organization.
  • Proficiency with CRM tools, HubSpot strongly preferred.
  • Willingness and ability to travel regularly to customers, named accounts, events, and company gatherings.

Nice To Haves

  • Direct experience selling into large veterinary corporate groups, PE-backed consolidators, or university teaching hospitals.
  • Existing relationships within PE-backed veterinary platforms or large specialty/ER operators.
  • Experience selling EMR, practice management, or other mission-critical healthcare software.
  • Familiarity with veterinary practice management workflows, implementation cycles, and post-sale go-live requirements.
  • Experience working alongside a segment-based go-to-market organization.

Responsibilities

  • Own and grow Instinct's named enterprise account list, including large corporate veterinary organizations, PE-backed consolidators, and university teaching hospitals.
  • Build and develop strategic relationships at the executive level (CEO, CMO, CIO, CTO, CFO) within target accounts.
  • Navigate complex, multi-stakeholder buying processes across clinical, operational, IT, finance, and executive functions to drive deals to close.
  • Manage the full sales cycle for enterprise opportunities, from initial outreach through discovery, business case development, executive presentations, commercial negotiation, and close.
  • Drive penetration into new named accounts and deepen/expand relationships within existing accounts.
  • Identify and develop cross-sell and upsell opportunities across Instinct's product suite (EMR, Scribblevet, Standards of Care, Plumb's, ITP).
  • Travel regularly to named accounts for in-person presentations, executive meetings, relationship development, and industry conferences.
  • Leverage existing industry networks and build new strategic relationships within target accounts.
  • Stay connected to trends in veterinary consolidation, PE-backed platform activity, and enterprise purchasing dynamics.
  • Navigate PE-backed consolidator buying groups and multi-stakeholder commercial structures to accelerate deal velocity.
  • Represent Instinct at key industry events, conferences, and executive forums.
  • Act as a trusted advisor to enterprise customers, connecting their needs to Instinct's product portfolio.
  • Partner with ER/Spec and GP segment leaders to align on named account strategy.
  • Work with Marketing on Account-Based Marketing (ABM) strategy and enterprise-specific campaigns.
  • Collaborate with Customer Success to ensure successful enterprise account go-lives and implementation.
  • Act as an internal advocate for enterprise account needs, surfacing product gaps or features.
  • Bring market intelligence and customer feedback to Product, Marketing, and Executive Leadership.
  • Maintain accurate pipeline forecasting and deal activity in HubSpot.

Benefits

  • Medical, dental and vision benefits
  • 401K with match
  • Owner-like flexibility over work and time-off
  • Flow State Fridays
  • Generous stipend for work-related expenses
  • All-expense-paid time together, including an annual retreat
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