Vice President, AI Infrastructure Support Engineer
About The Position
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Vice President, AI Infrastructure Support Engineer to join our AI Infrastructure Support team.
Requirements
- Bachelor's degree in computer science or a related discipline or equivalent work experience required.
- 6 - 8 years of application or infrastructure related experience required; experience in the securities or financial services industry is a plus
- 4+ years of experience in infrastructure engineering, DevOps, or site reliability roles.
- Hands-on experience with Kubernetes, Docker, HELM, and GitLab CI/CD.
- Proficiency in Python and Bash/Shell scripting for automation and operational tooling.
- Familiarity with enterprise tools such as JIRA, ServiceNow, and Azure AD.
- Working knowledge of networking fundamentals and storage systems, especially as they apply to distributed AI systems.
- Strong documentation and collaboration skills in a cross-functional, fast-paced environment.
- Willingness to participate in weekend or after-hours support rotations as needed.
Responsibilities
- Provide operational support and issue resolution for AI infrastructure and platform services.
- Manage AI deployments and monitor workloads on distributed systems using Kubernetes and Docker.
- Develop and maintain scripts and automation using Python and Shell scripting.
- Extensively use infrastructure ticketing systems such as JIRA and ServiceNow.
- Collaborate with cross-functional teams and be well versed in DevOps practices including CI/CD (GitLab), containerization (Docker), and secure access control (Azure AD).
- Assist with documenting infrastructure processes, runbooks, and architectural components.
- Troubleshoot networking and storage-related issues across AI workloads.
- Participate in periodic on-call rotations, including occasional weekend coverage.
Benefits
- highly competitive compensation
- benefits
- wellbeing programs
- flexible global resources and tools
- generous paid leaves
- paid volunteer time
- medical, dental, vision, and basic life insurance plans
- various paid time off benefits, such as vacation and sick time
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What This Job Offers
Job Type
Full-time
Career Level
Manager
