Veterinary Technician, Neurology Lead

Ethos Veterinary Health•Shoreline, WA

24d•$30 - $38•Onsite

About The Position

The Neurology Lead Technician supports and enhances team performance through effective leadership, clear communication, and a commitment to excellent patient care and staff development. Serving as a key liaison between nursing staff, attending neurologists, and management, this position ensures shifts run smoothly, efficiently, and to the highest standard of specialty care. The Lead spends each shift working directly alongside the team, providing hands-on clinical care, conducting team huddles, mentoring staff, and maintaining neurology care protocols in alignment with medical advancements and hospital objectives.

Requirements

High School Diploma or GED required.
Minimum 1 to 3 years of experience in a veterinary specialty or emergency hospital required
Strong clinical knowledge of neurology nursing, patient restraint, and procedural support.
Excellent leadership, coaching, interpersonal, and conflict-resolution skills.
Ability to problem-solve, make sound decisions, and maintain composure in a fast-paced environment.
Computer literate with proficiency in standard office software and veterinary hospital management applications.
Availability to work varied shifts including nights, weekends, and holidays as required by hospital needs.

Nice To Haves

Associate or Bachelor’s Degree preferred.
Licensed Veterinary Technician (LVT) or Certified Veterinary Nurse (CVN) preferred.
2+ years in specialty veterinary care preferred
Extensive background in veterinary neurology strongly preferred.
Demonstrated leadership or supervisory experience preferred.

Responsibilities

Spend each shift working directly on the floor alongside the team, providing hands-on support and ensuring adherence to the highest standards of care and service.
Manage team resources to optimize daily workflow and patient care. Build, adjust, and re-coordinate staff schedules to ensure appropriate coverage for workload, managing planned absences and last-minute shift changes.
Organize brief, focused huddles to set task priorities, align skills with patient care demands, and maintain efficient shift operations.
Provide continuous guidance, floor coaching, and moral support. Resolve interpersonal conflicts in the moment to foster a cohesive environment, and advise the Nursing Supervisor on actionable performance improvement plans when needed.
Communicate daily goals and hospital initiatives to the team. Track performance, maintain interdepartmental communication, and provide regular updates on team progress to hospital leadership.
Uphold Ethos core values and mission by promoting an inclusive, respectful environment that celebrates diversity.
Perform all aspects of the positions you lead and are able to adapt to changing expectation based on operational needs. Perform hands-on nursing care as directed by neurologist(s). Anticipate patient discomfort, ensure animals are kept clean and comfortable, and immediately alert attending neurologist(s) to changes in patient condition.
Perform and assist in specialized neurology procedures, calculate drug dosages accurately, legally administer medications, and coordinate anesthesia for neurology patients as needed.
Proficiently perform non-subjective laboratory testing (e.g., Catalyst, ProCyte, ISTAT, SCA2000) and subjective diagnostic testing (e.g., CBC differentials, cross-matching, urinalysis, fecal exams - LVT only). Obtain diagnostic radiographs following state and hospital radiation safety guidelines.
Actively update clients on hospitalized pets' status, gather patient intake history, and handle client inquiries or difficult interactions with composure and professionalism.
Implement and maintain a consistent, leveled training program for new and existing staff.
Create, update, and maintain the Neurology standard operating procedures (SOPs), and clinical care standards.
Check medical tools and equipment availability to ensure the team is properly equipped. Troubleshoot equipment issues, assist with regular quality control, and report maintenance needs to the Inventory & Facilities Manager.
Resolve complex patient care issues alongside the Nursing Manager and Medical Director. Track key performance indicators (KPIs) and implement solutions for recurring operational errors.