Veterinary Receptionist

Moffett Road Veterinary ClinicMobile, AL
Onsite

About The Position

At Moffett Veterinary Hospital, we provide a wide range of services for dogs and cats, including preventive care, surgery (general and some orthopedics), routine dental cleaning and radiographs, in-house labs, boarding, bathing, grooming, and more. The job duties include maintaining the visual appeal of the hospital reception area, greeting and welcoming clients and patients, answering questions and triaging client concerns, handling calls and emails, scheduling appointments to maximize efficiency, checking clients in and out, and processing payments. Our receptionists must offer friendly emotional support in a compassionate and discreet manner during times of need, be comfortable with various medical outcomes, and be able to withstand unpleasant odors and noises. Potential exposure to bites, scratches, animal waste, and contagious diseases exists. Opportunities for virtual and hands-on training and continuing development are available.

Requirements

  • Minimum of 1-year veterinary experience required
  • Confident in a fast-paced veterinary environment
  • Compassionate
  • Calm
  • Team Player
  • Multi-Tasker
  • Strong Communicator
  • Highly organized
  • Possess computer skills
  • Self-starter with the desire to continue to advance your knowledge and skillset

Responsibilities

  • Maintain the visual appeal of the hospital reception area
  • Greet and welcome clients and patients
  • Answer questions and triage client concerns
  • Answer calls or emails and direct to the appropriate party for resolution
  • Schedule appointments to maximize efficiency and daily flow
  • Check in and check out clients
  • Process payments
  • Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
  • Be comfortable with various medical outcomes
  • Withstand unpleasant odors and noises
  • Handle potential exposure to bites, scratches, animal waste and potentially contagious diseases

Benefits

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
  • Employee Assistance Program
  • Paid Vacation and Sick Time for ALL Employees
  • Paid Bereavement Program
  • Paid Parental Leave Program
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
  • Career Development Opportunities
  • Referral Bonus Program for most positions!
  • Personal Pet Discounts
  • Holiday Pay
  • Uniform Allowance
  • Bonuses
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