Veterinary Receptionist

Success Today Staffing•Troy, MI

1d•Onsite

About The Position

Join a premiere practice at Parkway Small Animal Exotic Hospital and Animal Activity Center, a proud partner of Veterinary United. This role is for individuals passionate about animals and ready to start a career in Veterinary Medicine. As part of a dedicated team of animal wellness advocates, you will contribute to a supportive and positive environment, delivering individual care to every patient and client, and making a meaningful impact in the community. The ideal candidate is pet- and people-friendly, energetic, and eager to create the best experience for every pet and their owner. As the first point of contact, you will bring warmth and positivity to interactions, setting the tone for exceptional customer service. Veterinary United believes in teamwork, growth, and fostering a positive culture, aiming to be changemakers in veterinary medicine and build a better future for hospitals, teams, and clients.

Requirements

High School Diploma or GED
Prior customer service experience
A love for helping, communicating with, and interacting with people! This is a position where you will be on the phone and working directly with people throughout the day
Ability to lift up to 50 lbs. without restriction
Comfortable working around animals, including those that may be anxious or aggressive

Nice To Haves

Reception experience highly preferred

Responsibilities

Warmly greet clients and pets upon arrival
Answer multi-line phones, schedule appointments, and update medical charts
Process monetary transactions and handle client payments
Assist with administrative tasks such as filing, data entry, stocking, scanning, and uploading records
Support kennel and boarding staff as needed with dog walking, feeding, and check-in/check-out
Maintain a clean and organized reception area to ensure a welcoming space

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