Veterinary Receptionist for Surgical Practice

Animal Outpatient Specialty Network•San Rafael, CA

About The Position

Golden Gate Veterinary Specialists, a member of Animal Outpatient Specialty Network (AOSN), is seeking a Receptionist to join its surgical practice. The role supports client service and clinic operations, including handling calls and appointments, maintaining patient records, supporting pharmacy and retail sales, implementing marketing, housekeeping, and financial responsibilities. The position requires a professional, caring manner with clients and patients and the ability to work effectively in a busy, stressful environment. The role is full-time and includes no nights or weekends. Compensation is $24–$28 per hour, depending on experience. The posting describes benefits including paid time away, health coverage, retirement resources, education support, and other employee benefits.

Requirements

High school diploma or equivalent.
Experience working with the public, such as in a restaurant, retail, or service business.
Excellent client service skills.
Excellent phone skills.
Excellent communication skills.
Ability to work in a team-oriented environment.
Organized and detail-oriented, with the ability to take direction.
Sound decision-making skills and ability to multitask in a stressful environment.
Dependable attendance.
Ability to lift 40 pounds.
Ability to walk, bend, squat, stand, or reach constantly during a minimum 8-hour day.
Professional appearance and attitude; energetic, positive, upbeat, punctual, adaptable, accountable, and committed to clinic needs.

Nice To Haves

Computer skills are preferred.
Experience in a veterinary hospital or doctor’s office is a plus.

Responsibilities

Provide client service and communicate professionally with clients and patients.
Answer phone calls, take accurate messages, and book appointments.
Maintain charts and computer records.
Support pharmacy and retail sales.
Implement marketing activities.
Perform maintenance and housekeeping tasks.
Handle financial responsibilities, including money accurately and honestly.
Work collaboratively with the clinic team and share ideas or teach others as appropriate.

Benefits

No nights or weekends.
Robust vacation allowance.
Paid holidays.
Sick time and mental health days.
Paid parental leave.
Short- and long-term disability coverage options.
Leaves of absence.
Medical, prescription drug, dental, and vision benefits.
Health Savings Accounts.
Wellbeing support, including free counseling and referral services.
401(k) plan with safe harbor match.
Flexible spending accounts.
Retirement readiness tools, advisor support and resources, rollover support, and financial wellbeing counseling.
Education support through certification programs and continuing education opportunities.
Life insurance and supplemental health protection plans.
Legal counseling and identity theft protection.
Commuting benefits.
Company-provided scrubs.
Discounts on services and medications for employee pets.