Veterinary Receptionist for Surgical Practice
About The Position
Golden Gate Veterinary Specialists, a member of Animal Outpatient Specialty Network (AOSN), is seeking a Receptionist to join its team and work with the Surgery service. The role involves providing client service and administrative support in a veterinary specialty practice. The ideal candidate is energetic, positive, proactive, punctual, adaptable, accountable, open to diversity, and committed to the clinic’s needs. They should be professional and caring with patients and clients, willing to teach others and share ideas, and able to maintain a professional appearance and attitude. The position requires strong client service, phone, and communication skills; organization and attention to detail; sound judgment; and the ability to follow direction, handle money accurately, multitask, and work with a team in a stressful environment. A high school diploma or equivalent and experience working with the public are required. Veterinary hospital or doctor’s office experience is a plus. Dependable attendance is required. Physical requirements include lifting up to 40 pounds and frequently walking, bending, squatting, standing, or reaching during a minimum eight-hour day. The employer offers time away from work, benefits and wellbeing support, retirement resources, education support, additional coverage and services, company-provided scrubs, and discounts on services and medications for employee pets. AOSN is an Equal Opportunity Employer.
Requirements
- Excellent client service skills.
- Excellent phone skills.
- Excellent communication skills.
- Ability to work in a team-oriented environment.
- Organized and detail-oriented; able to take direction and handle money accurately and honestly.
- Sound decision-making skills and ability to multitask in a stressful environment.
- High school diploma or equivalent required.
- Experience working with the public, such as in a restaurant, retail, or service business.
- Dependable attendance.
- Ability to lift 40 pounds.
- Ability to walk, bend, squat, stand, or reach constantly during a minimum eight-hour day.
Nice To Haves
- Computer skills preferred.
- Experience in a veterinary hospital or doctor’s office is a plus.
- Energetic, positive, and upbeat personality; takes initiative; committed to clinic needs; punctual; willing to teach others and share ideas; open to diversity; adaptable to change; accountable; able to see the big picture; professional and caring with patients and clients.
Responsibilities
- Provide client service.
- Answer phone calls.
- Take accurate messages and book appointments.
- Maintain charts and computer records.
- Handle pharmacy and retail sales.
- Implement marketing.
- Perform maintenance and housekeeping.
- Handle financial responsibilities.
Benefits
- No nights or weekends.
- Robust vacation allowance.
- Paid holidays.
- Sick time and mental health days.
- Paid parental leave.
- Short- and long-term disability coverage options and leaves of absence.
- Medical, prescription drug, dental, and vision benefits.
- Health Savings Accounts.
- Wellbeing support, including free counseling and referral services.
- 401(k) plan with safe harbor match.
- Flexible spending accounts.
- Retirement readiness tools, advisor support and resources, rollover support, and financial wellbeing counseling.
- Certification programs and continuing education opportunities.
- Life insurance and supplemental health protection plans.
- Legal counseling and identity theft protection.
- Commuting benefits.
- Company-provided scrubs.
- Discounts on services and medications for employee pets.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
