Veterinary Receptionist - Mulberry, FL
About The Position
Christina Animal Hospital is looking for a friendly, dependable Veterinary Receptionist to join our team. Whether you're an experienced veterinary receptionist or someone with outstanding customer service skills who's eager to learn, we'd love to hear from you. As the first and last person our clients interact with, you'll play an important role in creating a welcoming experience while helping our hospital run smoothly. If you enjoy building relationships, staying organized, and working alongside a supportive team that genuinely enjoys what they do, you'll fit right in. We are looking for a team that values exceptional client service just as much as compassionate patient care. Diversity, equity, inclusion, and belonging are core values at Christina Animal Hospital and Vetcor. We are committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their highest potential.
Requirements
- Outstanding customer service and communication skills
- Strong organizational and multitasking abilities
- Confidence using computers and learning new software
- Positive attitude and willingness to jump in wherever needed
- Compassion for clients, patients, and coworkers
- Ability to stay calm and organized in a fast-paced environment
- A genuine passion for helping people and their pets
Nice To Haves
- Previous veterinary reception experience is preferred, but we're happy to train the right motivated individual
Responsibilities
- Welcome clients and patients with warmth and professionalism
- Answer phones, schedule appointments, and manage multiple priorities throughout the day
- Check clients in and out while maintaining accurate medical records
- Process payments and explain invoices with confidence and compassion
- Communicate clearly with clients regarding appointments, services, and follow-up care
- Coordinate with doctors and technicians to keep appointments running smoothly
- Maintain a clean, organized, and welcoming reception area
- Help create an exceptional experience for every client who walks through our doors
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee pet discounts
- Quarterly team bonuses
- Continuing education allowance
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
