Veterinary Receptionist - Jacksonville, FL
About The Position
Jacksonville Community Pet Clinic – Beach is looking for an experienced Veterinary Receptionist to join our compassionate team. As the first friendly face our clients see and the reassuring voice they hear on the phone, you'll play an essential role in creating an exceptional experience for every family who walks through our doors. If you enjoy helping people, thrive in a fast-paced environment, and love working alongside a team that's committed to outstanding patient care and customer service, we'd love to hear from you. We offer a supportive team that values collaboration and kindness, a positive workplace where everyone works together to provide exceptional care, meaningful work helping pets and the people who love them, opportunities to continue learning and growing professionally, leaders who appreciate your contributions and encourage your success, a welcoming hospital culture built on teamwork and respect, and the opportunity to make a positive impact on your local community.
Requirements
- Previous customer service experience; veterinary reception experience preferred
- Outstanding communication and interpersonal skills
- Strong organizational and multitasking abilities
- Confidence using computers and learning veterinary software
- Positive attitude and commitment to teamwork
- Compassion for clients, patients, and coworkers
- Ability to thrive in a fast-paced environment
- Availability for evening shifts and alternating Saturdays
Responsibilities
- Welcome clients and patients with warmth, professionalism, and compassion
- Answer phones, texts, and emails while providing outstanding customer service
- Schedule appointments and manage client communications
- Check patients in and out while maintaining accurate client and patient records
- Process invoices and collect payments
- Maintain a clean, organized, and welcoming reception area
- Collaborate closely with doctors and technicians to ensure a smooth client experience
- Assist with administrative tasks that help keep the hospital running efficiently
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Generous PTO
- Employee pet discounts
- Quarterly team bonuses
- Continuing education allowance
- Uniform allowance
- Employee Assistance Program
- Employee discount program
- Roth Retirement Savings Plan
- 529 Savings Plan
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
