Veterinary Receptionist - Baroda, MI
Vetcor•Baroda, MI
•Onsite
About The Position
Berrien Veterinary Services is looking for an organized, compassionate, and customer-focused Veterinary Receptionist to join our dedicated team. As the first friendly face our clients and patients see, you'll play an essential role in creating a welcoming experience while helping our hospital run smoothly. If you enjoy building relationships, thrive in a fast-paced environment, and love working with both people and pets, we'd love to meet you.
Requirements
- Previous veterinary receptionist or customer service experience preferred
- Knowledge of veterinary terminology, animal anatomy, and basic pet care practices
- Familiarity with medical record keeping
- Excellent communication and interpersonal skills
- Strong organizational skills with exceptional attention to detail
- Ability to multitask and remain calm in a fast-paced, high-volume environment
- Positive attitude and commitment to providing outstanding client service
Responsibilities
- Welcome clients and patients with warmth and professionalism
- Handle all front desk interactions with enthusiasm and exceptional customer service
- Schedule appointments and maintain an organized daily schedule
- Answer phones, emails, and client inquiries promptly and professionally
- Process payments and maintain accurate financial records
- Maintain accurate patient records within the practice management system
- Communicate treatment plans and follow-up instructions between clients and the veterinary team
- Manage client communications through web-based messaging platforms and email
- Help maintain an organized, efficient, and welcoming reception area
Benefits
- Flexible approach to compensation that will reflect your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Referral bonus program
- Sick Time / Paid Time Off
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Employee Assistance Program
- Employee discount program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
