Veterinary Receptionist

Linnaeus•Kingswood, NC

9d•£21,366•Onsite

About The Position

We have an exciting opportunity for a Receptionist to join the fantastic team at Norwood. We are looking for an enthusiastic and compassionate receptionist to join our friendly and forward-thinking team. You will be responsible for welcoming clients and their pets to the practice in a warm, professional manner and providing support to our friendly team. Previous experience preferred but not necessary as full training will be provided.

Requirements

Experience dealing with customers in a customer-facing role
Strong administration and organisation skills
Ability to work well under pressure
Confident using the telephone
Excellent IT skills – Microsoft (Outlook, Word and Excel)
Have a passion and love for animals!

Nice To Haves

Previous experience preferred but not necessary as full training will be provided.

Responsibilities

Meeting and greeting clients at the front desk
Answering phone calls to book appointments, medication requests and general enquiries
Registering new clients and their pets
Monitoring the admin emails
Checking online bookings are allocated
Recommending Pet Health for Life
Dealing with day to day enquiries
Liaising with the vets and nurses regarding appointments
Debt handling
Scanning and uploading documents
Allocating messages/ requests on the practice management system
Keeping the reception area clean, tidy and presentable
Stock counting/monitoring

Benefits

5 weeks holiday plus bank holidays and Birthday Leave
Career progression opportunities, CPD encouraged and funded
Staff discount schemes
Life Assurance
Enhanced sickness pay
Enhanced equal family leave
Employer contribution pension scheme
Wellness program including: Employee assistance program, Eyecare voucher scheme, Free annual Flu jab, Cycle to work scheme
Recruitment referral reward scheme

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