Veterinary Receptionist

Ethos Veterinary Health•Williston, VT

1d•$25 - $28•Onsite

About The Position

PEAK Veterinary Referral Center in Williston, VT is hiring a Veterinary Receptionist to join our Client Services team. As a Veterinary Receptionist, you’ll be the first point of contact for clients, patients, and referring veterinarians while supporting our specialty and urgent care teams. This role is ideal for someone who enjoys helping people, thrives in a fast-paced animal hospital environment, and is passionate about creating a positive client experience during every interaction.

Requirements

Previous customer service, reception, or client-facing experience required
Exceptional communication and interpersonal skills
Ability to multitask and remain organized in a fast-paced environment
Strong attention to detail and accuracy with records and scheduling
Professional, compassionate, and client-focused approach
Ability to adapt to changing priorities and unexpected situations
Comfortable working collaboratively within a team-oriented environment
Fluent English speaking and reading skills required

Nice To Haves

Veterinary reception or animal hospital experience preferred

Responsibilities

Welcome clients and patients while creating a positive and compassionate first impression
Educate clients and referring veterinarians about hospital services and specialty care offerings
Schedule appointments across multiple specialty departments and urgent care services
Answer incoming phone calls and emails with professionalism and empathy
Coordinate appointment reminders, follow-up communications, and client outreach
Accurately maintain patient records, client information, and medical documentation
Collaborate with veterinarians, technicians, and support staff to ensure a seamless client experience
Support daily front desk operations while managing multiple priorities efficiently