Veterinary Receptionist - Denver, CO
Highlands Animal Clinic•Denver, CO
•Onsite
About The Position
Highlands Animal Clinic is seeking a friendly, enthusiastic, and client-focused Veterinary Receptionist with at least one year of veterinary experience to join their team. This is a full-time or part-time position at a busy, five-doctor practice located in Denver’s Highlands neighborhood, combining high-quality veterinary medicine with personalized service. The practice is situated in a charming Victorian-style home in a pet-friendly community. They offer a fast-paced but organized workplace where teamwork, mutual support, and exceptional client service are paramount.
Requirements
- At least one year of veterinary hospital experience
- Previous veterinary reception experience strongly preferred
- Excellent customer-service and communication skills
- Positive attitude and commitment to going above and beyond for clients
- Ability to multitask and stay organized in a fast-paced environment
- Strong attention to detail and dependable follow-through
- Confidence handling client questions and sensitive situations professionally
- Comfort using computers and veterinary practice-management software
- Collaborative, team-first mindset
- Genuine passion for helping pets and the people who love them
Nice To Haves
- IDEXX Cornerstone experience is a plus
Responsibilities
- Welcome clients and patients with warmth, professionalism, and compassion
- Answer incoming phone calls and provide exceptional customer service
- Schedule appointments and help maintain an efficient multi-doctor calendar
- Check clients and patients in and out while maintaining accurate information
- Assist clients with questions regarding appointments, medications, pharmacy needs, and general veterinary care
- Help identify urgent concerns and communicate appropriately with the medical team
- Process credit card transactions and assist with daily financial balancing
- Maintain accurate client and patient records
- Support an efficient flow between the reception and medical teams
- Maintain a clean, organized, and welcoming lobby and reception area
- Collaborate closely with doctors, technicians, assistants, and fellow receptionists to provide an exceptional client experience
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Medical coverage
- Dental coverage
- Vision coverage
- Supplemental insurance options
- Generous PTO
- Employee pet discounts
- Continuing education allowance
- Professional development opportunities
- Uniform allowance
- Employee Assistance Program
- Employee discount program
- Schedule designed to support work-life balance
- Quarterly Team Rewards Bonus Program
- Free or discounted lab work for employee pets
- Pet discounts on services and products
- Pet food discount program
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service)
- Sick Time / Paid Time Off
- Six paid holidays (full-time only)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
