Veterinary Receptionist - Denver, CO

Vetcor•Denver, CO

3d•Onsite

About The Position

Highlands Animal Clinic is hiring an experienced Veterinary Receptionist. We are a busy, five-doctor practice located in Denver’s Highlands neighborhood, combining high-quality veterinary medicine with personalized service. We offer a fast-paced but organized workplace where teamwork, mutual support, and exceptional client service are paramount. Our practice is situated in a charming Victorian-style home in a pet-friendly community, near local boutiques and eateries.

Requirements

At least one year of veterinary hospital experience.
Previous veterinary reception experience strongly preferred.
Excellent customer-service and communication skills.
Positive attitude and commitment to going above and beyond for clients.
Ability to multitask and stay organized in a fast-paced environment.
Strong attention to detail and dependable follow-through.
Confidence handling client questions and sensitive situations professionally.
Comfort using computers and veterinary practice-management software.
Collaborative, team-first mindset.
Genuine passion for helping pets and the people who love them.

Nice To Haves

IDEXX Cornerstone experience is a plus.

Responsibilities

Welcome clients and patients with warmth, professionalism, and compassion.
Answer incoming phone calls and provide exceptional customer service.
Schedule appointments and help maintain an efficient multi-doctor calendar.
Check clients and patients in and out while maintaining accurate information.
Assist clients with questions regarding appointments, medications, pharmacy needs, and general veterinary care.
Help identify urgent concerns and communicate appropriately with the medical team.
Process credit card transactions and assist with daily financial balancing.
Maintain accurate client and patient records.
Support an efficient flow between the reception and medical teams.
Maintain a clean, organized, and welcoming lobby and reception area.
Collaborate closely with doctors, technicians, assistants, and fellow receptionists to provide an exceptional client experience.

Benefits

Competitive pay
401(k) matching
Tuition support
Referral bonuses
Medical, dental, and vision coverage
Supplemental insurance options
Generous PTO
Employee pet discounts
Continuing education allowance
Professional development opportunities
Uniform allowance
Employee Assistance Program
Employee discount program
Flexible approach to compensation
Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service)
Sick Time / Paid Time Off
Free or discounted lab work for employee pets
Pet discounts on services and products
Pet food discount program
Quarterly Team Rewards Bonus Program
Six paid holidays (full-time only)