Veterinary Receptionist

Companion Pet Hospital•Fishkill, NY

1d•Onsite

About The Position

Companion Pet Hospital is seeking a Veterinary Receptionist to join their team. This role is responsible for maintaining the visual appeal of the hospital reception area, greeting and welcoming clients and patients, answering questions and triaging client concerns, handling calls and emails, scheduling appointments, and checking clients in and out while processing payments. The receptionist will also provide emotional support to clients during difficult times and must be comfortable with various medical outcomes. The role requires the ability to withstand unpleasant odors and noises and may involve exposure to bites, scratches, animal waste, and potentially contagious diseases. The hospital offers opportunities for virtual and hands-on training and continuing development.

Requirements

Minimum of 1-year veterinary experience preferred
Saturday availability required
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset
Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

Responsibilities

Maintain the visual appeal of the hospital reception area
Greet and welcome clients and patients
Answer questions and triage client concerns
Answer calls or emails and direct to the appropriate party for resolution
Schedule appointments to maximize efficiency and daily flow
Check in and check out clients and process payments
Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
Be comfortable with various medical outcomes
Withstand unpleasant odors and noises
May be exposed to bites, scratches, animal waste and potentially contagious diseases

Benefits

Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)