Veterinary Receptionist - Spokane, WA

Vetcor•Spokane, WA

3d•Onsite

About The Position

Regal Veterinary Clinic is hiring a Veterinary Receptionist. This full-time position offers a competitive salary of $17.50–$19.00 per hour, negotiable based on experience and qualifications. The schedule is a four-day work week, including Saturdays, with no nights, on-call shifts, after-hours emergencies, or holiday hours. We are looking for a friendly, organized Veterinary Receptionist who enjoys helping people, thrives in a fast-paced environment, and takes pride in creating a welcoming experience for every client. We believe a happy team provides the best care, which is why we've created a workplace that values collaboration, work-life balance, and supporting one another every day.

Requirements

High school diploma, GED, or equivalent
At least one year of customer service experience
Outstanding communication and client service skills
Strong organizational and multitasking abilities
Confidence using computers and learning new software
Positive attitude and willingness to both ask for help and support your teammates
Compassion for clients, patients, and coworkers
Ability to remain calm, organized, and professional in a busy environment

Nice To Haves

Veterinary experience is preferred

Responsibilities

Welcome clients and patients with warmth, professionalism, and compassion
Answer phones, schedule appointments, and manage multiple priorities throughout the day
Maintain accurate medical records and client information
Process payments, invoices, and daily financial transactions
Respond to client questions and direct calls to the appropriate team members
Recognize urgent and emergency situations and communicate them appropriately to the medical team
Coordinate with doctors and technicians to keep the hospital running efficiently
Help create an exceptional client experience from check-in through checkout

Benefits

Competitive pay
401(k) matching
Tuition support
Referral bonuses
Comprehensive medical, dental, and vision coverage with supplemental options
Up to three weeks of paid parental leave
Generous PTO
Employee pet discounts
Quarterly team bonuses
Continuing education allowance
Uniform allowance
Six paid holidays
Employee Assistance Program
Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program