Veterinary Receptionist - Issaquah, WA
About The Position
Cobblestone Animal Hospital is looking for a friendly, organized, and compassionate Veterinary Receptionist to join our team. As the first point of contact for our clients and patients, you'll play an important role in creating a welcoming experience while helping our hospital run smoothly and efficiently. Located in beautiful Issaquah, Washington, our team is committed to providing exceptional patient care and outstanding client service in a supportive, collaborative environment. If you enjoy working with both people and pets and thrive in a fast-paced setting, we'd love to meet you.
Requirements
- Previous customer service experience required
- Comfort using computer systems and data entry software
- Compassion for animals and their owners
- Positive attitude and team-oriented mindset
Nice To Haves
- Veterinary or medical office experience preferred
- Knowledge of veterinary terminology is a plus
- Excellent customer service and communication skills
- Strong attention to detail and organizational abilities
- Ability to multitask and remain calm in a fast-paced environment
Responsibilities
- Greet clients and patients with warmth and professionalism
- Schedule appointments and manage the hospital calendar efficiently
- Answer phones and emails promptly and courteously
- Check patients in and out while maintaining accurate records
- Process invoices and collect payments
- Maintain accurate client and patient information within medical records
- Assist with general administrative and front desk responsibilities
- Coordinate with doctors and technicians to support efficient patient flow
- Help create a welcoming and positive client experience
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee discounts
- Quarterly team bonuses
- Continuing education allowance
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Sick Time / Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
