Veterinary Receptionist - Issaquah, WA

VetcorIssaquah, WA
Onsite

About The Position

Cobblestone Animal Hospital is looking for a friendly, organized, and compassionate Veterinary Receptionist to join our team. As the first point of contact for our clients and patients, you'll play an important role in creating a welcoming experience while helping our hospital run smoothly and efficiently. Located in beautiful Issaquah, Washington, our team is committed to providing exceptional patient care and outstanding client service in a supportive, collaborative environment. If you enjoy working with both people and pets and thrive in a fast-paced setting, we'd love to meet you.

Requirements

  • Previous customer service experience required
  • Comfort using computer systems and data entry software
  • Compassion for animals and their owners
  • Positive attitude and team-oriented mindset

Nice To Haves

  • Veterinary or medical office experience preferred
  • Knowledge of veterinary terminology is a plus
  • Excellent customer service and communication skills
  • Strong attention to detail and organizational abilities
  • Ability to multitask and remain calm in a fast-paced environment

Responsibilities

  • Greet clients and patients with warmth and professionalism
  • Schedule appointments and manage the hospital calendar efficiently
  • Answer phones and emails promptly and courteously
  • Check patients in and out while maintaining accurate records
  • Process invoices and collect payments
  • Maintain accurate client and patient information within medical records
  • Assist with general administrative and front desk responsibilities
  • Coordinate with doctors and technicians to support efficient patient flow
  • Help create a welcoming and positive client experience

Benefits

  • Competitive pay
  • 401(k) matching
  • Tuition support
  • Referral bonuses
  • Comprehensive medical, dental, and vision coverage with supplemental options
  • Up to three weeks of paid parental leave
  • Generous PTO
  • Employee discounts
  • Quarterly team bonuses
  • Continuing education allowance
  • Uniform allowance
  • Six paid holidays
  • Employee Assistance Program
  • Free/discounted lab work for all employee pets
  • Pet discounts on services and products
  • Pet food discount program
  • Roth Retirement Savings Plan
  • Flexible Spending Account (full-time only)
  • 529 Savings Plan
  • Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
  • Sick Time / Paid Time Off
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