Part-time Veterinary Receptionist

Innovetive Petcare•Huntington, NY

3d•Onsite

About The Position

West Hills Animal Hospital & Emergency Center is a full-service veterinary hospital and 24/7 emergency center providing high-quality medical, surgical, and emergency veterinary care for companion animals in the Huntington, NY area. We are known for our compassionate client service, collaborative team culture, and advanced patient care in a fast-paced, professional environment. We are hiring a Part-Time Veterinary Receptionist / Client Service Representative (CSR) to join our front desk team. This role is ideal for someone with experience in veterinary reception, medical front desk, or customer service, who thrives in a busy animal hospital or emergency setting. As the first point of contact, you will play a key role in delivering an exceptional client experience while supporting our veterinarians and technicians through scheduling, communication, and administrative coordination.

Requirements

Experience as a Veterinary Receptionist, Medical Receptionist, or Front Desk Coordinator
Strong customer service and client communication skills
Ability to multitask in a fast-paced veterinary or emergency environment
Basic computer skills
Reliable, team-oriented, and detail-focused

Nice To Haves

experience with veterinary practice management software is a plus

Responsibilities

Greet clients and pets with warmth and professionalism (in person and over the phone)
Schedule appointments and manage a high-volume veterinary calendar
Answer multi-line phones and handle client inquiries efficiently
Check patients in and out, ensuring accurate documentation
Process payments, invoices, and medical records
Communicate clearly with veterinarians, technicians, and support staff
Maintain a clean, organized, and welcoming front desk
Handle sensitive or emotional situations with empathy and professionalism