Veterinary Receptionist

iVET360•Occidental, CA

About The Position

Occidental Veterinary Hospital is seeking an experienced Veterinary Receptionist to join its supportive, non-corporate team in Occidental, California. This fast-paced, client-facing position requires prior veterinary experience and someone who can remain calm under pressure, communicate clearly, and support clients and coworkers with professionalism and kindness. The role serves pets and clients in a close-knit community and contributes to smooth, efficient daily operations.

Requirements

  • At least 1 year of veterinary reception or veterinary clinic experience.
  • Strong communication and customer service skills.
  • Ability to remain calm, professional, and organized in a busy environment.
  • Comfort using veterinary practice software.
  • Reliability, maturity, a team-oriented approach, and a positive attitude.

Responsibilities

  • Greet clients and create a welcoming, professional first impression.
  • Answer phones and schedule appointments.
  • Manage client check-ins and check-outs.
  • Collect payments and process invoices.
  • Coordinate prescription refills and medical record requests.
  • Communicate clearly with clients and the veterinary team.
  • Help ensure daily operations run smoothly and efficiently.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Paid holidays
  • 401(k) with employer match
  • Pet care discounts
  • Uniform allowance
  • No weekend work
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