Veterinary Receptionist

Hill Top Animal Hospital•Evans, GA

About The Position

Hill Top Animal Hospital provides comprehensive pet care in a welcoming environment. The Veterinary Receptionist helps maintain an inviting reception area and supports clients and patients throughout their visit. The role includes welcoming clients and patients, responding to questions and concerns, managing communications and appointments, and processing check-ins, checkouts, and payments. Receptionists also provide compassionate, discreet emotional support to clients during difficult times and must be comfortable with a range of medical outcomes. Training and continuing development opportunities are available through virtual and hands-on learning.

Requirements

Compassionate, calm, and a team player.
Able to multitask and communicate strongly.
Highly organized and possess computer skills.
Self-starter with a desire to advance knowledge and skills.
Must be able to withstand unpleasant odors and noises.
May be exposed to bites, scratches, animal waste, and potentially contagious diseases.

Nice To Haves

At least 1 year of veterinary experience is preferred.

Responsibilities

Maintain the visual appeal of the hospital reception area.
Greet and welcome clients and patients.
Answer questions and triage client concerns.
Answer calls and emails and direct them to the appropriate party for resolution.
Schedule appointments to maximize efficiency and daily flow.
Check in and check out clients and process payments.
Provide friendly, compassionate, and discreet emotional support to clients during times of need.

Benefits

Comprehensive benefits including health, dental, vision, liability, 401(k), 401(k) matching, life and supplemental insurance, HSA, and FSA.
Employee Assistance Program.
Paid vacation and sick time for all employees.
Paid bereavement program.
Paid parental leave program.
Competitive compensation.
Continuing education allowance for licensed, registered, or certified roles.
Tuition reimbursement program for an AVMA-accredited veterinary technology program.
Career development opportunities.
Referral bonus program for most positions.
Additional benefits may be available, such as personal pet discounts, holiday pay, uniform allowance, and bonuses.