Veterinary Receptionist

Animal Outpatient Specialty Network • Cary, NC

9h • $17 - $22

About The Position

Animal Dermatology Clinic - Cary, part of Animal Dermatology Group (ADG), is seeking a receptionist to support a specialty veterinary clinic. The role involves client service and front-desk tasks, including handling calls, messages, appointments, records, pharmacy and retail sales, marketing implementation, clinic maintenance, and financial responsibilities. The receptionist should be professional and caring with clients and patients, dependable, organized, adaptable, and comfortable working as part of a team in a busy, potentially stressful environment.

ADG is a U.S. veterinary dermatology business with more than 40 locations and over 90 doctors. It provides specialty care for pets with skin conditions, supports general-practice veterinarians, participates in product development and clinical trials, and operates a dermatology residency program.

Requirements

• High school diploma or equivalent required.
• Experience working with the public, such as in a restaurant, retail, or service business.
• Excellent client service skills.
• Excellent phone skills.
• Excellent communication skills.
• Ability to work in a team-oriented environment.
• Organized and detail-oriented; able to take direction and handle money accurately and honestly.
• Sound decision-making skills and ability to multitask in a stressful environment.
• Dependable attendance.
• Able to lift 40 pounds.
• Able to walk, bend, squat, stand, or reach constantly during a minimum 8-hour day.
• Professional and caring when dealing with patients and clients, with a professional appearance and attitude.
• Energetic, positive, and upbeat; takes initiative and demonstrates commitment to clinic needs.
• Willingness to teach others and share ideas; openness to diversity; adaptable to change; accountable; and able to see the big picture.

Nice To Haves

• Computer skills preferred.
• Experience in a veterinary hospital preferred.
• Experience in a multi-specialty veterinary hospital preferred.

Responsibilities

• Provide client service.
• Answer phone calls.
• Take accurate messages and book appointments.
• Maintain charts and computer records.
• Handle pharmacy and retail sales.
• Implement marketing activities.
• Perform maintenance and housekeeping.
• Handle financial responsibilities.

Benefits

• Time away from work, including no nights or weekends, a robust vacation allowance, paid holidays, sick time and mental health days, paid parental leave, short- and long-term disability coverage options, and leaves of absence.
• Medical, prescription drug, dental, and vision benefits; Health Savings Accounts; wellbeing support; free counseling and referral services.
• 401(k) plan with safe harbor match, flexible spending accounts, retirement readiness tools, advisor support and resources, rollover support, and financial wellbeing counseling.
• Education support through certification programs and continuing education opportunities.
• Life insurance, supplemental health protection plans, legal counseling, identity theft protection, commuting benefits, and other benefits.
• Company-provided scrubs and discounts on services and medications for employee pets.
• Monthly bonus based on the clinic’s dietary sales.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED