Experienced Veterinary Receptionist - New Market, MD

Linganore Veterinary Clinic • New Market, MD

1d • Onsite

About The Position

Linganore Veterinary Clinic is seeking an experienced Veterinary Receptionist to join their team of compassionate professionals. The clinic emphasizes high-quality veterinary care, exceptional client service, and a supportive work environment that values teamwork, communication, and work-life balance. The role involves being a primary point of contact for clients, ensuring a warm and professional experience, and supporting the smooth operation of a busy veterinary hospital.

Requirements

• Previous veterinary reception experience
• Passion for pets and veterinary care
• Exceptional, compassionate client service skills
• Professional and empathetic communication skills
• Organization and attention to detail
• Ability to manage multiple priorities in a busy veterinary environment
• Ability to take ownership of tasks and responsibilities
• Ability to follow through to help deliver positive outcomes
• Willingness to ask for help when needed
• Willingness to offer help when teammates need an extra hand
• Positive and supportive approach
• Ability to work collaboratively and treat teammates with mutual respect
• Willingness to participate in monthly meetings and open team communication
• Desire to continue learning and growing professionally
• Ability to contribute to a welcoming environment for clients, patients, and coworkers

Responsibilities

• Greeting clients and patients with warmth and professionalism
• Answering and managing incoming phone calls
• Scheduling and coordinating appointments
• Communicating clearly and compassionately with pet owners
• Helping clients navigate questions and veterinary recommendations
• Maintaining accurate client and patient information
• Supporting efficient client flow throughout the hospital
• Communicating important information between clients and the medical team
• Helping maintain an organized and welcoming reception area
• Supporting day-to-day administrative responsibilities
• Anticipating client and team needs whenever possible
• Taking ownership of assigned tasks and following them through to completion
• Asking for help when needed and offering help to teammates
• Contributing to a positive, collaborative hospital environment
• Providing exceptional service to every client and patient

Benefits

• Competitive pay
• 401(k) matching
• Tuition support
• Referral bonuses
• Comprehensive medical coverage
• Dental coverage
• Vision coverage
• Supplemental insurance options
• Up to three weeks of paid parental leave
• Generous PTO
• Employee pet discounts
• Quarterly team bonuses
• Professional development opportunities
• Continuing education allowance
• Uniform allowance
• Six paid holidays
• Employee Assistance Program
• Employee discount program
• Flexible Spending Account
• 529 Savings Plan
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program
• Roth Retirement Savings Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed