Veterinary Receptionist - Oberlin, OH

Douds Veterinary Hospital • Oberlin, OH

1d • Onsite

About The Position

A Country Veterinary Clinic is seeking an experienced Veterinary Receptionist to join their growing team. They are committed to providing exceptional patient care through exceptional people, fostering a workplace that prioritizes teamwork, personal growth, and work-life balance. The clinic's structure supports high-quality medicine while ensuring team members have the necessary support and resources. They value employee ideas and encourage professional development.

Requirements

• Previous veterinary reception experience preferred
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Positive attitude and team-first mindset
• Excellent communication and customer service skills
• Accountability and reliability
• Willingness to learn, grow, and support fellow team members
• Ability to anticipate team needs and promote efficiency throughout the hospital

Responsibilities

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to messages promptly
• Schedule appointments and manage a multi-doctor calendar efficiently
• Check patients in and out while maintaining accurate records
• Collect payments, process invoices, and review estimates with clients
• Support smooth patient flow through communication with doctors and technicians
• Deliver exceptional customer service during every interaction

Benefits

• Competitive pay
• 401(k) matching
• Tuition support
• Referral bonuses
• Comprehensive medical, dental, and vision coverage
• Supplemental insurance options
• Up to three weeks of paid parental leave
• Generous PTO
• Employee discounts
• Quarterly team bonuses
• Continuing education allowance
• Uniform allowance
• Six paid holidays
• Employee Assistance Program
• Flexible approach to compensation
• Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program
• Mentorship and professional development opportunities
• Positive clinic culture built on teamwork and respect
• Predictable scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed