Veterinary Receptionist - Berlin, OH
About The Position
East Holmes Veterinary Clinic is looking for a full-time Veterinary Receptionist to join our outstanding front desk team. As the first point of contact for clients and patients, our Client Service Representatives are the face and heart of our practice. This role plays a vital part in creating exceptional client experiences while supporting the health and well-being of our patients. We value teamwork, communication, and follow-through, and our team members enjoy a fun, friendly, and fast-paced environment where everyone works together to deliver outstanding service. If you're passionate about helping people and animals, enjoy staying busy, and thrive in a collaborative workplace, we'd love to meet you.
Requirements
- Friendly, outgoing personality and strong work ethic
- Reliability, dedication, and punctuality
- Excellent communication and customer service skills
- Strong computer skills and comfort learning new systems
- Ability to multitask in a fast-paced environment
- Desire to learn and grow professionally
- Strong organizational skills and attention to detail
- Genuine compassion for pets and their families
Nice To Haves
- Previous office or customer service experience preferred but not required
Responsibilities
- Manage multiple phone lines and provide exceptional customer service
- Schedule appointments and coordinate daily hospital flow
- Welcome clients and patients with warmth and professionalism
- Process payments and maintain accurate financial records
- Educate clients regarding services, products, and patient care recommendations
- Enter and maintain accurate client and patient information
- Process medical records, scanning, and data entry tasks
- Support daily front desk operations and hospital communication
- Help create a positive experience for every client and patient visit
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee discounts
- Quarterly team bonuses
- Continuing education allowance
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
