Veterinary Receptionist - Willoughby Hills, OH
About The Position
Animal Hospital is seeking a Veterinary Receptionist to join our outstanding team. If you enjoy helping people, love animals, and thrive in a fast-paced environment where no two days are the same, we'd love to meet you. Located in the charming community of Willoughby Hills, Animal Hospital is an AAHA-accredited small animal practice offering comprehensive veterinary care, boarding, and grooming services. We are committed to providing gold-standard service to every client, every patient, every day, while creating a workplace where personal development, professional growth, compassion, and teamwork are valued.
Requirements
- Excellent customer service and communication skills
- Strong multitasking and organizational abilities
- High level of computer proficiency
- Exceptional telephone communication skills
- Positive attitude and outgoing personality
- Ability to thrive in a high-energy, fast-paced environment
- Team-oriented mindset and willingness to support coworkers
Nice To Haves
- Veterinary hospital experience preferred
Responsibilities
- Answer multiple phone lines and assist clients with appointment scheduling
- Welcome clients and patients with warmth and professionalism
- Support patient check-in and check-out processes
- Process payments and maintain accurate client records
- Communicate hospital services, policies, and recommendations clearly
- Maintain a clean, organized, and welcoming reception area
- Provide exceptional customer service during every client interaction
- Support daily front desk operations and workflow management
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee discounts
- Quarterly team bonuses
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Six paid holidays
- Employee Assistance Program
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
- Health Insurance, including medical, dental, and vision (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
