Veterinary Receptionist

Alliance Animal HealthHernando, MS
Onsite

About The Position

Animal Medical Center is seeking a Veterinary Receptionist to join their team. This role is responsible for maintaining the visual appeal of the hospital reception area, greeting and welcoming clients and patients, answering questions and triaging client concerns, handling calls and emails, scheduling appointments, and processing check-ins, check-outs, and payments. The receptionist will also provide emotional support to clients during difficult times and must be comfortable with various medical outcomes. The role requires the ability to withstand unpleasant odors and noises, and may involve exposure to bites, scratches, animal waste, and potentially contagious diseases. The company offers opportunities for virtual and hands-on training and continuing development.

Requirements

  • Minimum of 1-year veterinary experience required
  • Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
  • Highly organized
  • Possess computer skills
  • Self-starter with the desire to continue to advance your knowledge and skillset

Responsibilities

  • Maintain the visual appeal of the hospital reception area
  • Greet and welcome clients and patients
  • Answer questions and triage client concerns
  • Answer calls or emails and direct to the appropriate party for resolution
  • Schedule appointments to maximize efficiency and daily flow
  • Check in and check out clients
  • Process payments
  • Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients
  • Be comfortable with various medical outcomes

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Liability insurance
  • 401k
  • 401k matching program
  • Life insurance
  • Supplemental insurance
  • HSA
  • FSA
  • Employee Assistance Program
  • Paid Vacation
  • Sick Time for ALL Employees
  • Paid Bereavement Program
  • Paid Parental Leave Program
  • Continuing Education Allowance
  • Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
  • Career Development Opportunities
  • Referral Bonus Program
  • Personal Pet Discounts
  • Holiday Pay
  • Uniform Allowance
  • Bonuses
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