Veterinary Receptionist - Austin, TX

North Austin Animal Hospital • Austin, TX

4d • Onsite

About The Position

North Austin Animal Hospital is seeking an established, full-time Veterinary Receptionist who brings creative ideas, critical thinking abilities, and a willingness to be the best. This role is an opportunity to be part of a supportive team that believes in a 'better together' philosophy and strives to cross-train and educate staff for growth paths. The practice is committed to unparalleled patient care and exceptional customer service.

Requirements

• Established full-time veterinary receptionist experience
• Creative ideas
• Critical thinking abilities
• Reliability and professionalism in a fast-paced setting
• Commitment to compassionate medicine and a great client experience
• Excellent communication skills
• Attention to detail and organizational skills

Nice To Haves

• Can-do attitude
• Curiosity

Responsibilities

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to voicemails promptly
• Schedule appointments and manage a multi-doctor calendar efficiently
• Check patients in/out and ensure accurate client and patient information
• Collect payments, process invoices, and review estimates with clients

Benefits

• Flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program
• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program
• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed