Veterinary Receptionist

Alliance Animal Health•Lee's Summit, MO

About The Position

Green Summit Animal Clinic is seeking a Veterinary Receptionist to help provide a welcoming and professional experience for clients and patients. The role supports daily clinic operations by managing communications, scheduling appointments, coordinating check-in and check-out, processing payments, and sharing information with veterinary team members. The receptionist also provides compassionate support during sensitive situations and helps maintain an organized reception area. The clinic serves pets and families in Lee’s Summit and surrounding communities and emphasizes comprehensive, high-quality veterinary care, client education, ethical care, ongoing learning, and investment in technology. The clinic offers virtual learning opportunities, hands-on training, interactive development, and ongoing education to help employees build their skills and confidence.

Requirements

Previous receptionist experience.
A calm, compassionate approach when working with clients, pets, and teammates.
Strong communication and interpersonal skills, including careful listening and professional responses.
Excellent organization, attention to detail, and ability to multitask in a busy veterinary setting.
Computer proficiency and ability to learn scheduling, payment, and veterinary practice management systems.
A self-starter mindset and genuine interest in learning and professional growth.
Flexibility and professionalism when handling changing priorities and sensitive situations.

Nice To Haves

At least one year of veterinary experience is preferred.
Strong customer service skills; candidates with these skills are encouraged to apply.

Responsibilities

Create a welcoming, friendly experience for clients and patients.
Manage incoming calls and emails, respond to questions, or connect clients with the appropriate team member.
Schedule appointments to support patient needs and hospital workflow.
Coordinate client check-in and check-out and process payments accurately.
Communicate with veterinary team members to share information and help patient visits run smoothly.
Offer compassionate, discreet support during emotional or challenging situations.
Maintain an organized, professional reception area and help keep daily operations on track.

Benefits

Comprehensive benefits, including health, dental, vision, liability, life and supplemental insurance, HSA, and FSA.
401(k) and 401(k) matching program.
Employee Assistance Program.
Paid vacation and sick time for all employees.
Paid bereavement program.
Paid parental leave program.
Competitive compensation.
Continuing education allowance for licensed, registered, or certified roles.
Tuition reimbursement program for any AVMA-accredited Veterinary Technology Program.
Career development opportunities.
Referral bonus program for most positions.
Additional benefits may be available, such as personal pet discounts, holiday pay, uniform allowance, and bonuses.