Veterinary Receptionist

Vetcor•Verona, PA

1d•Onsite

About The Position

Verona Spay & Neuter Clinic is hiring an experienced Veterinary Receptionist to join their team. This role focuses on providing accessible spay and neuter services with efficiency, compassion, and exceptional patient care. The ideal candidate will work alongside a team that values collaboration, compassion, and making veterinary care accessible to all. The clinic offers a supportive environment where questions are welcomed, and growth is expected, with a focus on high standards of care and a positive clinic culture. This position offers a 4-day work week with no weekends or holidays, and opportunities for mentoring and career advancement.

Requirements

Compassionate communication skills, especially in sensitive or emotional situations
Comfortable collecting payments, processing invoices, and discussing estimates
Ability to maintain a clean, professional front desk and lobby environment
A warm, confident communication style and passion for helping clients and pets
Strong attention to detail when updating patient records and documenting communication
Excellent multitasking skills and the ability to stay calm in a fast-paced environment

Nice To Haves

Familiarity with veterinary terminology and hospital workflows
Experience with Cornerstone a plus

Responsibilities

Greet clients and patients with warmth and professionalism
Answer phones, route calls appropriately, and respond to voicemails promptly
Schedule appointments and manage a multi-doctor calendar efficiently
Check patients in/out and ensure accurate client and patient information
Collect payments, process invoices, and review estimates with clients
Coordinate with technicians and doctors to support smooth patient flow
Maintain a clean, organized front desk and welcoming lobby environment

Benefits

Competitive pay
401(k) matching
Tuition support
Referral bonuses
Comprehensive medical, dental, and vision coverage
Supplemental insurance options
Up to three weeks of paid parental leave
Generous PTO
Employee discounts
Six paid holidays
Employee Assistance Program
Quarterly team bonuses
Continuing education allowance
Uniform allowance
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Professional development opportunities