Veterinary Receptionist - Snohomish, WA
About The Position
Snohomish Station Animal Hospital is hiring a Veterinary Receptionist. This role is for a friendly, organized, and compassionate individual who can keep the hospital running smoothly while making every visit feel welcoming and personal. As the first and last person our clients interact with, you'll play an essential role in creating an exceptional experience. You'll work alongside a warm, welcoming, and highly collaborative team that values compassion, professionalism, and outstanding client service. This position offers three- to four-day work weeks that support work-life balance, a collaborative team that enjoys helping one another succeed, opportunities for professional growth and continued learning, and a positive workplace where compassion for pets and people comes first. The chance to make a meaningful impact on every client and patient experience is also a key aspect of this role.
Requirements
- Excellent communication and interpersonal skills.
- Strong organizational skills and exceptional attention to detail.
- A compassionate, empathetic approach to client service.
- Previous customer service experience.
- The ability to multitask and remain calm in a fast-paced environment.
- A genuine love of animals and commitment to their well-being.
- Proficiency with basic computer applications and accurate data entry.
Nice To Haves
- Veterinary reception experience
- Familiarity with veterinary terminology
Responsibilities
- Welcome clients and their pets with warmth, professionalism, and genuine compassion.
- Answer incoming phone calls and emails while providing outstanding customer service.
- Schedule appointments and help manage the daily appointment flow.
- Collect medical histories and accurately update patient records.
- Process payments and assist clients during check-in and check-out.
- Maintain accurate client and patient information within the practice management system.
- Provide administrative support to help the hospital operate efficiently.
- Communicate clearly with clients and the veterinary team to ensure a seamless experience.
Benefits
- Flexible approach to compensation that reflects your skill set and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral Bonus Program
- Health insurance including medical, dental, and vision (full-time only)
- Supplemental insurance options
- Paid parental leave
- Sick Time / Paid Time Off
- Free or discounted lab work for employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Three- or four-day work weeks
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee Discount Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
