Veterinary Receptionist - Dupont, WA
About The Position
DuPont Veterinary Center is looking for a full-time Veterinary Receptionist (Client Service Representative) who enjoys building relationships with clients, thrives in a fast-paced environment, and wants to be part of a supportive workplace where people genuinely enjoy coming to work. Our hospital is committed to providing compassionate veterinary care while creating a positive experience for every client who walks through our doors. We're committed to supporting our team with predictable scheduling, meaningful career development, and a culture where everyone is encouraged to learn, grow, and have fun along the way.
Requirements
- Previous veterinary reception or customer service experience preferred
- Outstanding communication and interpersonal skills
- Strong organizational and time management abilities
- Confidence taking ownership of responsibilities and following through
- Compassion and empathy for clients, patients, and teammates
- A collaborative, positive attitude with a willingness to help wherever needed
- The ability to multitask and remain calm in a busy environment
- A desire to continue learning and growing professionally
- A great sense of humor and an appreciation for a supportive team culture
Responsibilities
- Welcome clients and patients with warmth, professionalism, and compassion
- Answer phones and manage a busy appointment schedule efficiently
- Schedule appointments and coordinate daily hospital flow
- Check patients in and out while maintaining accurate client and patient records
- Process invoices and collect payments
- Communicate clearly with veterinarians, technicians, and fellow team members
- Educate clients on preventive care, hospital services, and next steps
- Deliver exceptional customer service during every client interaction
- Help create a positive, welcoming experience throughout the hospital
Benefits
- Competitive hourly pay
- 401(k) matching
- Roth retirement savings
- Tuition support
- Flexible spending options
- Referral bonuses
- Comprehensive medical, dental, and vision coverage
- Supplemental insurance options
- Generous paid time off
- Paid parental leave
- Employee pet discounts
- Quarterly Team Rewards Bonus Program
- Continuing education allowance
- Professional development opportunities
- Uniform allowance
- Four-day work weeks
- No nights, on-call shifts, or holiday hours
- Six paid holidays
- Employee Assistance Program
- 529 Savings Plan
- Free or discounted laboratory work for employee pets
- Pet discounts on services and products
- Pet food discount program
- Team celebrations, coffee runs, and occasional meals together
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
