Veterinary Receptionist (Full or Part-Time)
About The Position
Greenock Farm Veterinary Hospital is seeking a friendly and organized Veterinary Receptionist (CSR) to join our dedicated team in Midland, NC. If you love working with people and animals, thrive in a fast-paced environment, and have excellent communication skills, we’d love to hear from you! Located in the beautiful community of Midland, NC, Greenock Farm Veterinary Hospital is committed to providing compassionate care to pets and outstanding service to their families. Our practice is known for its welcoming environment, and every team member is essential to creating a positive client experience.
Requirements
- Strong interpersonal and communication skills.
- Ability to multitask and stay organized in a fast-paced environment.
- Positive attitude, reliability, and a willingness to learn.
- Must be able to safely lift 30lbs.
Nice To Haves
- Prior experience in a Veterinary role is preferred but not required. Will train the right candidate!
- Prior experience in a customer service or administrative role is preferred but not required.
Responsibilities
- Providing top-notch customer service
- Cross-training to assist in the clinic as needed
- Providing compassionate, patient care
- Answering and triaging high-volume phone calls
- Scheduling appointments and procedures
- Checking in clients and monitoring flow from check-in to discharge
- Confirming appointments and handling client callbacks
- Managing medical record requests between hospitals and specialty practices
- Processing payment transactions
- Relaying information between clients and doctors, technicians, or management
- Keeping reception and common areas clean and sanitary, including taking out trash, doing laundry, and cleaning floors, bathrooms, exam rooms, kitchen, and kennels (as needed)
- Using Windows-based computer systems and practice management software
- Performing other tasks as assigned by the doctors or Practice Manager to help facilitate clinic flow and patient care
Benefits
- Hourly pay: $15.00- $18.00 (based on experience)
- 401(k) with match (full time only)
- Health insurance (full time only)
- Paid time off
- Employee pet care discount
- Flexible scheduling
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
