Veterinary Receptionist

Alliance Animal Health•Kissimmee, FL

1d•Onsite

About The Position

Mayfair Pet Hospital is seeking a Veterinary Receptionist to join their team. The hospital prioritizes quality and affordable veterinary care, with knowledgeable, experienced, and caring staff. They offer a range of services including ultrasound, digital x-rays, a full-surgery suite, and both general and urgent care. The receptionist will be responsible for maintaining the hospital reception area, greeting clients and patients, answering questions, triaging concerns, managing calls and emails, scheduling appointments, and processing check-ins and check-outs. A key aspect of the role involves providing friendly emotional support to clients during difficult times, requiring compassion and discretion. The position requires comfort with various medical outcomes and the ability to withstand unpleasant odors, noises, and potential exposure to bites, scratches, animal waste, and contagious diseases. The company offers opportunities for virtual and hands-on training and continuing development.

Requirements

Minimum of 1-year veterinary experience preferred
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized
Possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset
Must be able to withstand unpleasant odors and noises
May be exposed to bites, scratches, animal waste and potentially contagious diseases
Authorization and completion of a satisfactory background check may be required for hiring eligibility

Nice To Haves

1-year veterinary experience

Responsibilities

Maintain the visual appeal of the hospital reception area
Greet and welcome clients and patients
Answer questions and triage client concerns
Answer calls or emails and direct to the appropriate party for resolution
Schedule appointments to maximize efficiency and daily flow
Check in and check out clients
Process payments
Offer friendly emotional support in a compassionate and discreet manner during times of need to clients
Be comfortable with various medical outcomes

Benefits

Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Personal Pet Discounts
Holiday Pay
Uniform Allowance
Bonuses