Veterinary Receptionist/Pet Care Attendant - Salem, MA

Vetcor•Salem, MA

1d•Hybrid

About The Position

New England Veterinary Clinic & Pet Resort is looking for a full-time Veterinary Receptionist / Pet Care Attendant to join their team. This is a hybrid position that combines client service and reception responsibilities with hands-on care of the pets staying in their resort. They are looking for someone who enjoys working with both people and animals and is comfortable jumping between responsibilities throughout the day. NEVC emphasizes employee well-being, aiming to create a supportive, rewarding workplace where the team can grow professionally, enjoy coming to work, and maintain a life outside the clinic.

Requirements

Strong client communication skills
Excellent time-management and organizational skills
A genuine love of animals and commitment to their well-being
The ability to comfortably work with both people and pets throughout the day
Empathy toward clients, teammates, and yourself
A willingness to jump in wherever needed
A collaborative, team-first mindset
A desire to grow professionally and encourage the growth of those around you
A positive attitude and willingness to have a little fun while getting the job done

Responsibilities

Greet clients and their pets and help create a welcoming experience from the moment they walk through the door
Answer phones, schedule appointments, and assist clients with general questions
Check clients and patients in and out for appointments, boarding, and other services
Communicate with clients regarding appointments, medical records, prescription requests, and general hospital information
Process payments and maintain accurate client and patient information
Work closely with the veterinary team to keep communication and daily operations running smoothly
Provide daily care for dogs and cats staying in their boarding facility
Feed, walk, exercise, and monitor pets throughout their stay
Maintain clean, comfortable kennels and boarding areas
Monitor pets for changes in behavior, appetite, elimination, or overall well-being and communicate concerns to the appropriate team member
Administer medications as directed
Maintain accurate feeding, medication, and care records
Help with general cleaning, laundry, dishes, and maintaining a clean and organized environment