Veterinary Receptionist/Pet Care Attendant - Salem, MA
About The Position
New England Veterinary Clinic & Pet Resort is looking for a full-time Veterinary Receptionist / Pet Care Attendant to join their team. This is a hybrid position that combines client service and reception responsibilities with hands-on care of the pets staying in their resort. They are looking for someone who enjoys working with both people and animals and is comfortable jumping between responsibilities throughout the day. NEVC takes employee well-being seriously and believes in creating a supportive, rewarding workplace where the team can grow professionally, enjoy coming to work, and still have a life outside of the clinic.
Requirements
- Strong client communication skills
- Excellent time-management and organizational skills
- A genuine love of animals and commitment to their well-being
- The ability to comfortably work with both people and pets throughout the day
- Empathy toward clients, teammates, and yourself
- A willingness to jump in wherever needed
- A collaborative, team-first mindset
- A desire to grow professionally and encourage the growth of those around you
- A positive attitude and willingness to have a little fun while getting the job done
Responsibilities
- Greet clients and their pets and help create a welcoming experience from the moment they walk through the door
- Answer phones, schedule appointments, and assist clients with general questions
- Check clients and patients in and out for appointments, boarding, and other services
- Communicate with clients regarding appointments, medical records, prescription requests, and general hospital information
- Process payments and maintain accurate client and patient information
- Work closely with the veterinary team to keep communication and daily operations running smoothly
- Provide daily care for dogs and cats staying in our boarding facility
- Feed, walk, exercise, and monitor pets throughout their stay
- Maintain clean, comfortable kennels and boarding areas
- Monitor pets for changes in behavior, appetite, elimination, or overall well-being and communicate concerns to the appropriate team member
- Administer medications as directed
- Maintain accurate feeding, medication, and care records
- Help with general cleaning, laundry, dishes, and maintaining a clean and organized environment
Benefits
- Flexible compensation
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account
- 529 Savings Plan
- Tuition Support Program
- Referral bonuses
- Medical, dental, and vision coverage
- Supplemental options
- Paid parental leave for eligible employees
- Sick Time / Paid Time Off
- Pet care benefits
- Quarterly Team Rewards
- Professional development opportunities
- Continuing education support
- Uniform allowance
- Four-day work weeks
- Flexible scheduling
- Six paid holidays
- Employee Assistance Program
- Employee discounts
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
