Veterinary Hospital Client Service Receptionist
About The Position
Spot On Veterinary is seeking a dependable, organized, and customer-focused Veterinary Receptionist Client Services Representative for its Stamford, Connecticut hospital, located on the border of Old Greenwich and Stamford. The 16,000-square-foot hospital provides a range of veterinary services, and the front desk helps keep daily operations running smoothly while creating a welcoming experience for clients and their pets. The role involves welcoming clients and patients, communicating through in-person, phone, text, and email channels, scheduling appointments, coordinating front desk workflow, handling check-in, checkout, and billing, and supporting client communications and administrative tasks. The receptionist also helps keep the reception area organized and welcoming and communicates client questions and concerns to the veterinary team. Spot On Veterinary describes its workplace as collaborative and supportive, with opportunities for professional growth and an emphasis on compassion, professionalism, and accountability. Applicants should submit a resume and cover letter, include their last name in file names, and include the phrase “Amazing Client Service” in the cover letter.
Requirements
- Strong customer service and communication skills.
- Excellent organization, attention to detail, and follow-through.
- Ability to prioritize and multitask in a busy environment.
- Confidence handling client questions and competing demands.
- Professionalism, sound judgment, and a team-oriented approach.
- Initiative and ability to take ownership of daily responsibilities.
Responsibilities
- Welcome clients and patients in person and communicate with clients by phone, text, and email.
- Schedule appointments and coordinate front desk workflow.
- Communicate client questions and concerns to the veterinary team.
- Manage check-in, checkout, and billing accurately.
- Support client communications and administrative tasks.
- Maintain an organized, welcoming reception area.
- Help ensure a smooth, professional client experience.
Benefits
- Paid sick leave
- PTO
- Health insurance
- 401(k) retirement savings plan
- Employee discounts
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
