Veterinary Receptionist / Assistant - Lynwood, WA
About The Position
Helping Hands Veterinary Clinic is looking for a Veterinary Receptionist / Veterinary Assistant to join our team! This hybrid role gives you the opportunity to be part of both the client service and patient care sides of veterinary medicine. Whether you’re welcoming clients at the front desk or supporting the medical team with patient care, you’ll play an important part in creating an exceptional experience for pets and the people who love them. At Helping Hands Veterinary Clinic, we believe great patient care starts with a supported team. We value dedication to our patients and clients, professional growth, teamwork, and creating a positive environment where people can enjoy coming to work.
Requirements
- A genuine passion for animals and helping people
- Strong customer service and communication skills
- A positive, dependable, and team-focused approach
- Ability to multitask and stay organized in a busy environment
- Compassionate and professional communication with clients and teammates
- Comfort working directly with animals
- Interest in learning and developing veterinary assistant skills
- Strong attention to detail and follow-through
- Willingness to help both at the front desk and with patient care responsibilities
- Ability to work four 10-hour shifts per week
- Saturday availability
Nice To Haves
- Previous veterinary, animal care, reception, or customer service experience is a plus
Responsibilities
- Greet clients and patients with warmth, professionalism, and compassion
- Answer phones and respond to client questions efficiently
- Schedule appointments and help maintain an organized daily workflow
- Check patients in and out while ensuring accurate client and patient information
- Process invoices and collect payments
- Communicate hospital policies, services, and basic care information clearly
- Maintain accurate client and patient records
- Help maintain a clean, organized, and welcoming reception area
- Handle client questions and concerns with empathy and professionalism
- Coordinate with veterinarians and the medical team to support efficient patient flow
- Assist veterinarians and technicians during examinations, treatments, and procedures
- Safely handle and restrain patients using compassionate techniques
- Prepare exam and treatment areas for patients and procedures
- Assist with basic patient care and monitoring
- Help collect and prepare laboratory samples as trained
- Clean, disinfect, and maintain patient care areas and equipment
- Stock treatment and exam areas with necessary supplies
- Help maintain accurate patient records
- Learn and develop additional veterinary assistant skills through hands-on training
- Jump in wherever needed to help keep the hospital running smoothly
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options
- Up to three weeks of paid parental leave
- Generous PTO
- Employee pet discounts
- Quarterly team bonuses
- Continuing education allowance
- Professional development opportunities
- Uniform allowance
- Four-day workweek
- Predictable scheduling
- Actual lunch breaks
- Six paid holidays
- Employee Assistance Program
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Free or discounted lab work for employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
