Veterinary Receptionist - Belfair, WA
About The Position
Belltowne Veterinary Center is hiring a Veterinary Receptionist! We are looking for a Veterinary Receptionist who loves helping people and their pets, thrives in a busy environment, and understands just how important the front desk is to creating an exceptional veterinary experience. At Belltowne Veterinary Center, we believe exceptional patient care starts with taking care of the people who provide it. We work together to uphold high standards of care while creating a supportive, fun environment where our team members can learn, grow, and genuinely enjoy coming to work.
Requirements
- Strong customer service and communication skills
- Reliability and professionalism in a fast-paced environment
- Ability to multitask, prioritize, and stay organized throughout a busy day
- A love for teamwork, learning, and helping others succeed
- Compassion for clients, patients, and coworkers
- Confidence communicating with clients both in person and over the phone
- Strong attention to detail and follow-through
- A positive, team-first attitude
- Commitment to providing an exceptional client experience
- Willingness to obtain a Medical Clerk License with support from the clinic
Responsibilities
- Welcome clients and patients with warmth, professionalism, and compassion
- Answer phones, route calls appropriately, and respond to voicemails promptly
- Schedule appointments and efficiently manage a multi-doctor calendar
- Check patients in and out while ensuring accurate client and patient information
- Process invoices, collect payments, and review estimates with clients
- Communicate hospital policies, services, and next steps clearly
- Maintain accurate client and patient records
- Help coordinate communication between clients and the medical team
- Handle client questions and concerns with empathy and professionalism
- Maintain a clean, organized, and welcoming reception area
- Collaborate with doctors, technicians, and teammates to support efficient patient flow
- Jump in wherever needed to help keep the hospital running smoothly
Benefits
- Competitive pay
- 401(k) matching
- Tuition support
- Referral bonuses
- Comprehensive medical, dental, and vision coverage for eligible full-time team members
- Generous PTO
- Paid parental leave
- Employee pet discounts
- Quarterly team bonuses
- Continuing education allowance
- Professional development opportunities
- Uniform allowance
- Four-day workweek
- Weekends off
- Regular lunch breaks
- Employee Assistance Program
- Employee discount program
- Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
- Sick Time / Paid Time Off
- Free or discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Six paid holidays (full-time only)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
