Veterinary Assistant / Veterinary Receptionist

Community Veterinary Partners • North Haledon, NJ

3d • Hybrid

About The Position

North Haledon Veterinary Care is seeking a Client Service Representative / Veterinary Assistant who enjoys working with both people and pets. This hybrid position is ideal for someone who is comfortable supporting clients at the front desk while also assisting our veterinary team with hands-on patient care. The role involves splitting time between client service responsibilities and veterinary assistant duties. The hospital has been caring for pets and building lasting client relationships since 1996, offering medical, dental, surgical, and preventative care.

Requirements

• Previous experience in a veterinary hospital as a CSR, Veterinary Assistant, or in a cross-trained role preferred
• Strong customer service and communication skills
• Comfortable working directly with animals and clients
• Ability to multitask and transition between front desk and clinical responsibilities
• Dependable, adaptable, and team-oriented
• Comfortable working in a busy veterinary environment
• Interest in continuing to learn and develop your veterinary skills

Responsibilities

• Welcome clients and patients and create a positive experience from check-in to check-out
• Answer phones, schedule appointments, and assist with client questions
• Process payments and maintain accurate client and patient information
• Assist with prescription refill requests and client communications
• Communicate clearly and compassionately with pet owners
• Help maintain an organized and efficient front desk
• Assist doctors and technicians during appointments, exams, and treatments
• Obtain patient histories and help prepare patients for examinations
• Safely restrain and handle dogs and cats
• Assist with sample collection, laboratory work, and diagnostic procedures
• Prepare and maintain exam rooms and treatment areas
• Assist with medications, vaccines, and treatments based on experience and hospital protocols
• Support patient care and hospital workflow throughout the day

Benefits

• Competitive compensation
• Monthly Bonus Opportunities
• Health, dental, vision, and mental health support with 24/7 access
• Generous PTO
• Paid parental leave
• Holiday pay
• Annual Scrub Allowance
• Free RACE-approved CE platform, including veterinary assistant and technician-specific content
• 401(k) with employer match
• Incentive programs recognizing team contributions to great care
• Personal pet care discounts at all CVP locations
• Pet Insurance Discounts
• Internal mobility and advancement opportunities across the CVP network

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed