Veterinary Receptionist

Vetcor • Royal Palm Beach, FL

7d • Onsite

About The Position

Community Animal Hospital of Royal Palm Beach is seeking an experienced Veterinary Receptionist to join their dedicated team. For over 35 years, they have provided high-quality veterinary care to a variety of animals. As an AAHA-accredited hospital, they are committed to exceptional patient care, outstanding client service, and a workplace culture built on compassion, communication, and collaboration. They emphasize that Veterinary Receptionists are essential members of their team and believe in recognizing and appreciating their role.

Requirements

• Excellent verbal communication and customer service skills
• Professional phone etiquette and strong client communication abilities
• Active listening skills and a compassionate approach to client care
• Strong organizational and multitasking abilities
• Ability to prioritize tasks in a fast-paced environment
• Positive attitude and team-oriented mindset
• Self-motivated, hardworking, and dependable work ethic
• Passion for helping pets and the people who love them

Nice To Haves

• Experience with veterinary software, ezyVet, PetDesk, or Microsoft Office is a plus, but training will be provided

Responsibilities

• Answer and manage incoming phone calls with professionalism and compassion
• Respond to client emails and support client communication needs
• Schedule appointments and coordinate daily patient flow
• Welcome clients and patients while creating a positive first impression
• Maintain and update client and patient records accurately
• Process invoices and collect payments for services and medications
• Educate clients on preventive products, including heartworm and flea/tick prevention
• Assist clients with pet food, over-the-counter products, and hospital services
• Operate multi-line phone systems, printers, and office equipment
• Support daily front desk operations and hospital workflow

Benefits

• Four-day work weeks
• No nights, on-call shifts, or emergency hours
• Rotating weekends for schedule consistency
• Employee pet care discounts
• Additional employee perks
• Meaningful work helping pets and families
• Flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program
• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program
• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed