Veterinary Reception, Client Care, Animal Care Centre of Strathmore

VCA Animal Hospitals•Strathmore, AB

1d•Onsite

About The Position

Our mixed animal hospital is seeking a friendly, organized, and experienced Client Care Representative to join our team. You will play an important role in ensuring the smooth operation of our busy hospital and providing excellent service to our clients and their furry, hooved, and wagging companions. The ideal candidate for this position will have prior experience in a veterinary hospital or clinic setting, excellent communication skills, and a passion for helping animals. Our hospital serves both small and large animals, so experience with both is preferred but not required.

Requirements

Prior experience in a veterinary hospital or clinic setting
Excellent communication and customer service skills
Strong organizational and multitasking abilities
Proficient in computer and data entry skills
Ability to work well under pressure in a fast-paced environment
Ability to work independently as well as part of a team
Passion for helping animals and their owners
Flexibility to work weekends and some holidays as needed

Nice To Haves

Experience with both small and large animals

Responsibilities

Greet and check in clients and their pets in a friendly and professional manner
Answer phone calls and respond to emails, providing excellent customer service
Schedule appointments and procedures, ensuring efficient use of hospital resources
Maintain patient records and ensure accurate data entry
Assist with general administrative duties, including filing, data entry, and inventory management
Assist with patient care and treatment when necessary
Ensure the hospital is clean and organized