Veterinary Practice Manager
About The Position
We are seeking a dynamic, full-time Practice Manager to lead Sawtooth Veterinary Services, an established veterinary hospital in Jerome, Idaho. This is a unique opportunity for an experienced people leader to make a meaningful impact by supporting a dedicated team, shaping workplace culture, driving operational excellence, and helping deliver exceptional care to our clients and their pets. Whether your leadership background comes from healthcare, retail, hospitality, operations, manufacturing, customer service, or another service-focused industry, we welcome candidates who are passionate about team development, organizational success, and creating outstanding client experiences. Veterinary experience is valuable, but we are willing to train the right leader who brings strong management and operational skills. As Practice Manager, you'll serve as the operational leader of our hospital, balancing team leadership, business performance, and employee engagement. You'll partner closely with our Medical Director, veterinarians, technicians, and support staff to create an environment where people thrive and clients receive exceptional service. This role is ideal for a leader who enjoys building high-performing teams, improving processes, solving challenges, and contributing to a mission-driven organization.
Requirements
- 2+ years of leadership, operations management, practice management, or business management experience
- Proven success leading, coaching, and developing teams
- Strong organizational, communication, and problem-solving skills
- Experience managing budgets, staffing, scheduling, and operational performance
- Ability to build strong relationships and lead in a collaborative environment
Nice To Haves
- Experience in veterinary medicine, healthcare, or another service-based industry is a plus, but not required
Responsibilities
- Recruit, hire, onboard, and develop team members
- Provide coaching, mentorship, and accountability that supports employee success
- Foster a positive, collaborative, and high-performing workplace culture
- Lead through change and help teams navigate growth and operational priorities
- Oversee daily hospital operations and support efficient workflows
- Monitor key business and operational metrics to drive performance and growth
- Manage scheduling, staffing, and resource allocation
- Identify opportunities to improve processes, communication, and team effectiveness
- Manage budgets, labor costs, and operational expenses
- Oversee inventory and purchasing processes
- Partner with hospital leadership to support financial performance and strategic goals
- Analyze operational metrics and implement solutions to improve results
- Champion an exceptional client experience at every touchpoint
- Support team members in resolving concerns and building lasting customer relationships
- Help ensure the highest standards of service and care
Benefits
- Competitive salary
- Medical, dental, and vision insurance
- 401(k) with company matching
- Uniform allowance
- Paid time off and holidays
- Continuing education and professional development opportunities
- Career growth and advancement potential
- Employee pet care discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
