Veterinary Customer Service Representative
About The Position
IndyVet Emergency and Specialty is hiring a Veterinary Customer Service Representative for its emergency and specialty hospital in Indianapolis, Indiana. This role serves the hospital’s staff and supports its standard of patient care and culture of teamwork. The ideal candidate has customer service experience in a healthcare setting; veterinary medicine experience is highly preferred. The role requires professionally and courteously navigating communications, including conflict, and using creative problem-solving. This is a full-time position with rotating 10- or 12-hour shifts starting at 12 noon. Some weekends and holidays, as well as an on-call rotation, are required. Compensation is $17.00 to $18.00, depending on experience.
Requirements
- Previous customer service experience in a healthcare setting.
- Established communication skills, including the ability to handle conflict professionally and courteously.
Nice To Haves
- Experience in veterinary medicine is highly preferred.
Responsibilities
- Serve hospital staff using creative problem-solving.
- Navigate communications, including conflict, professionally and courteously.
- Uphold the hospital’s standard of patient care and foster a culture of teamwork.
Benefits
- CE allowance
- Uniform allowance, including shoes
- Paid time off
- Paid holidays
- Employee pet discount
- 401(k)
- Medical insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
