Administration

Guardian Veterinary Management LLC • Brewster, NY

5h • $60,000 - $70,000

About The Position

Guardian Veterinary Specialists is seeking a Veterinary Community & Referral Outreach Specialist to build relationships with referring veterinary hospitals and grow community and referral engagement. The role involves managing an assigned territory, maintaining regular contact with veterinary practices, developing new referral partnerships, identifying concerns and growth opportunities, coordinating outreach events, and tracking activity and results. The successful candidate will work collaboratively with Guardian leadership and help ensure veterinary partners receive timely, professional follow-up and an exceptional experience.

Guardian Veterinary Specialists is a 29,000-square-foot independent, privately owned specialty and emergency hospital in Brewster, New York. The organization describes a collaborative workplace with continuing education, mentorship, professional development, and on-staff support from a certified life coach and social worker. Through its nonprofit HEALS initiative, Guardian also provides financial assistance to at-risk pet owners and supports rescue animals.

Requirements

• 3–5 years of experience in outreach, marketing, veterinary medicine, healthcare, business development, account management, or a related field.
• Strong interpersonal and professional communication skills.
• Ability to establish credibility and build lasting relationships with veterinarians, practice managers, and veterinary teams.
• Excellent organizational and time-management skills.
• Ability to independently manage a territory, schedule, follow-ups, and multiple projects.
• Confidence representing Guardian at professional and community events.
• A proactive mindset with the ability to identify opportunities and develop relationships.
• Comfort with significant local travel and regular time in the field.

Responsibilities

• Develop and maintain strong relationships with referring veterinary hospitals and their teams.
• Serve as a trusted liaison between Guardian and veterinary practices throughout the assigned territory.
• Maintain a consistent schedule of in-person veterinary hospital visits and relationship-building touch points.
• Identify and develop relationships with potential new referring veterinary practices.
• Gather feedback from referral partners and identify concerns, opportunities, and barriers to referral.
• Coordinate continuing education programs, lunch-and-learns, hospital events, community programs, and other outreach initiatives.
• Represent Guardian at veterinary industry events, community events, networking opportunities, adoption events, and local programs.
• Work collaboratively with Guardian leadership to identify referral trends and opportunities for territory growth.
• Maintain accurate records of outreach activities, contacts, follow-up needs, and referral-development efforts.
• Track outreach and referral activity to help measure the effectiveness of relationship-building efforts.
• Help ensure veterinary partners receive timely, professional follow-up and an exceptional experience working with Guardian.

Benefits

• Competitive hourly pay based on experience, with potential night and weekend shift differentials.
• Sign-on bonus.
• Health, dental, and vision insurance coverage.
• Generous paid time off.
• Discounts for employees' pets.
• Continuing education opportunities, mentorship, and professional development.
• Access to an on-staff certified life coach and social worker.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed