Veterinary Clinic Assistant-VIP Petcare

Tractor Supply Company • Westminster, CO

32d

About The Position

The Veterinary Clinic Assistant provides convenient and affordable pet health and wellness products and veterinary services through VIP Petcare clinics. The role supports veterinary wellness procedures and clinic operations, serves pet parents, and promotes relevant services and products. Part- and full-time positions are available.

Clinic work includes preparing and handling pets, samples, vaccines, medications, payments, and discharge paperwork. For community clinics, the assistant drives a company van to and from locations and loads and unloads it. The role also involves maintaining sanitary and safe work areas, managing product inventory and expiration dates, meeting manager-set goals, and building effective relationships with pet parents and partners.

The work may include outdoor activities and extended days in the field. Schedules may include weekends, varied weekdays and times, and occasional overnight stays. The position requires driving in varied terrain and weather conditions.

Requirements

• Must be at least 18 years old.
• Must have a valid driver’s license and pass the VIP Petcare Pass MVR check.
• Must have reliable transportation to and from work.
• Previous customer service sales experience.
• High school diploma or equivalent required.
• Must be able to drive a company vehicle for long hours in varied terrain and weather conditions.
• Must be able to work prolonged periods in the field, including 12–14-hour days.
• Must be able to work weekends, varied weekdays and times, and occasional overnights.
• Physical activities include sitting, standing, walking, kneeling/stooping/bending, driving, and lifting up to 10, 20, and 50 pounds.

Nice To Haves

• Professional appearance and positive conduct.
• Punctuality and dependability.
• Ability to navigate computer software and devices such as iPads and Bluetooth devices.
• Strong organizational, problem-solving, and analytical skills.
• Ability to work within a team to meet team goals and objectives.
• Comfort approaching customers at host locations to educate them about clinics.
• Ability to adapt to changing priorities.

Responsibilities

• Collect payments, dispense and label medication, and review discharge paperwork with pet parents.
• Safely restrain or hold pets for wellness procedures, including vaccines, nail trims, and microchipping.
• Collect and prepare blood and fecal samples for laboratory testing.
• Drive vans responsibly to and from community clinics and load and unload them upon arrival and departure.
• Recommend services and products based on each pet’s lifestyle and an understanding of canine and feline diseases.
• Disinfect surfaces and equipment between pets to maintain a clean and sanitary work environment.
• Maintain accurate product counts and manage expiration dates for vaccines and products.
• Promote clinic safety and reinforce the company’s values and brand promise with pet parents, partners, and team members.
• Answer pet parents’ questions and assist them through the clinic process.
• Work toward manager-set goals, including dollars per pet, pets per clinic, preferred products, and microchips sold.
• Scan pets for microchips.
• Prepare canine and feline vaccines.
• Establish and maintain effective relationships with pet parents and partners.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• Company-paid life and disability insurance.
• Paid parental leave.
• Tuition reimbursement.
• Adoption and surrogacy assistance.
• Benefits are available to full-time and part-time team members, subject to the stated eligibility conditions for part-time new hires.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED