Veterinary Receptionist - San Clemente, CA
About The Position
San Clemente Veterinary Hospital is looking for a full-time Veterinary Client Services Representative to join our team! We’re a busy, six-doctor, AAHA-accredited hospital committed to providing exceptional veterinary care while utilizing low-stress handling techniques for our patients. Our Client Services Representatives are the face of our practice and play an important role in creating positive experiences for our clients, supporting our patients, and strengthening our reputation within the community. Whether you’re starting your career in veterinary medicine or looking for an opportunity to continue growing, we’ll support your development and help you work toward your professional goals. If you love animals, have a customer service background, and enjoy being part of a busy, collaborative team, this could be a great fit for you.
Requirements
- A genuine love of animals and commitment to excellent client service.
- A customer service background.
- Strong communication and interpersonal skills.
- The ability to multitask and stay organized in a busy environment.
- A friendly, professional, and compassionate approach to client interactions.
- Reliability and a positive, team-focused attitude.
- Availability to work Saturdays as part of your regular schedule.
- A desire to learn, grow, and build your career in the veterinary field.
Responsibilities
- Manage multiple phone lines efficiently and professionally.
- Communicate with clients with warmth, compassion, and professionalism.
- Schedule and manage patient appointments.
- Greet clients and patients and help create a welcoming experience.
- Process payments and support accurate front-desk transactions.
- Maintain accurate client and patient information.
- Keep the reception area clean, organized, and comfortable for clients.
- Support daily front-desk operations and overall hospital workflow.
- Help ensure every client and patient interaction reflects the high level of service our hospital is known for.
Benefits
- A flexible approach to compensation that reflects your skill set and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral Bonus Program
- Health insurance including medical, dental, and vision (full-time only)
- Supplemental insurance options
- Paid parental leave
- Sick Time / Paid Time Off
- Free or discounted lab work for employee pets
- Pet discounts on services and products
- A pet food discount program
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- A four-day work week
- Flexible scheduling
- Six paid holidays (full-time only)
- An Employee Assistance Program
- An employee discount program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
