Veterinary Client Service Representative - Part Time

MedVet•Canal Winchester, OH

1d•Onsite

About The Position

MedVet is a rapidly expanding Emergency and Specialty veterinary provider with practices across the nation, offering advanced medical treatments and innovative care such as chemotherapy, radiation, cardiac ablations, glaucoma treatments, physical rehabilitation, and dermatology. The company is seeking collaborative and driven individuals who embody its core values of Teamwork, Leadership, and Compassion. The Client Service Representative is a crucial front-line team member, serving as the initial point of contact for clients, offering support in the lobby, and expertly addressing inquiries. This role involves close collaboration with veterinary assistants and technicians to ensure a positive MedVet experience for all visitors, emphasizing a compassionate approach to client support throughout their time at MedVet.

Requirements

Ability to remain composed in stressful and emotional situations
Excellent verbal and written communication skills
Excellent client service skills and phone etiquette
Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously
Sense of urgency within a fast-paced environment
Some flexibility with work hours and able to work additional hours when necessary
Critical thinking skills and ability to anticipate needs inter & intra-departmentally
General computer competency required including Microsoft Word and Excel